Microsoft MS-740 Troubleshooting Microsoft Teams Exam Practice Test

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Total 121 questions
Question 1

A company plans to review access to Microsoft Teams by guest users.

A team owner reports that guest users from an old project have not received an access review this month. The guest users are still active in the team,

You need to troubleshoot the issue.

What should you do?



Answer : D


Question 2

A company uses Microsoft Teams. An employee sends a chat message to a user at another company.

The recipient's company configures Microsoft Teams to use Islands mode. The recipient does not receive the messages in their Microsoft Teams app.

You need to determine the cause of the issue.

What should you conclude?



Answer : B


Question 3

You are an administrator in an organization. You share files in chats with other users.

The users report that they are unable to access the files. Users see an error message as shown in the image:

You need to resolve the issue by updating the OneDrive for Business settings for the users. You navigate to the settings page for the Team's SharePoint site collection.

What should you do?



Question 4

User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.

User2 is unable to make any changes to the document.

You need to determine the root cause of the issue.

What is the cause?



Question 5

A company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.

UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All other users within the company can share files in one-to-one chats.

You need to resolve the issue.

What should you do?



Answer : C


Question 6

A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.

The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of the app.

You need to prepare the environment for the new deployment.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Question 7

A company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.

Users from the sales department report that the Files tab in one of the channels is not accessible.

The following message displays:

Item might not exist or is no longer available.

You need to identify and resolve the issue.

What should you do?



Answer : B

The SharePoint folder name must match the channel name. Renaming the SharePoint folder breaks the link between the channel and the folder.


Page:    1 / 14   
Total 121 questions