Salesforce Certified Platform Sharing and Visibility Architect (Plat-Arch-205) Exam Questions

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Total 78 questions
Question 1

The sales managers at Universal Containers requested their teams to define each user's role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associates should only get the following permissions: 1. Read access to the accounts. 2. Read access to cases related to the accounts. 3. No access to deals related to the accounts.

The sales associates may be granted access to opportunities when needed.

Assuming the overall sharing model of the organization is Private and no sharing rules

are configured on the Account object, how should an architect achieve these requirements?



Answer : A


Question 2

Users at Universal Containers are complaining that a field has disappeared from the Account page after last weekend's deployment. The page layout did not change with this deployment.

How should the admin troubleshoot this issue?



Answer : C


Question 3

Which functionality does the system method "runAs()" verify when writing test methods?



Answer : A


Question 4

A custom ServiceFeedback object is used to collect partner feedback.

ServiceFeedback records should be available to all internal employees. The organization-wide default (OWD) is set to Private for external users so partners cannot see feedback from other partner users.

How should the architect give access to all internal employees?



Answer : C


Question 5

Besides their own team accounts, sales managers at Universal Containers (UC) need Read access to all accounts of the same segment in other countries. Role Hierarchy was implemented accordingly (based on countries), but a sales manager in the U.S. is complaining that he cannot view account records of the same segment in Canad

a.

What should UC do to grant access properly?



Answer : A


Question 6

Universal Containers uses the standard Case object to track various support requests sent to servicing agents. Currently, the Case object has more than 400 fields. Eight different types of case processes have been established, each with a unique combination of statuses. The Director of Customer Service wants to ensure that servicing agents see only the required information specific to the case type they are addressing.

Which option is recommended to implement this requirement?



Answer : A


Question 7

A consulting company uses the Salesforce mobile app for its field consultants and uses Case object to track customer specific consulting done by field consultants. The company also has a large number of customer service representatives who takes calls from customers on company issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editing the case record during customer site visit. The Director of IT wants to minimize customization and promote reuseability of code artifacts wherever possible.

What recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning pages they were trained to use?



Answer : B


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Total 78 questions