ABPMP CBPA Exam Practice Test Instant Access

Question 1

[Process Design]

What is a workflow?

AA sequential grouping of activities within a business area

BA summary of activities and tasks in a process

CThe routing of task automation

DEmployee task descriptions

Answer : A

Question 2

[Business Process Management (BPM)]

Which option is NOT used in Business Process Management (BPM)?

ASix Sigma

BLean Management

COverhead value analysis

DTotal Quality Management (TQM)

Answer : C

Question 3

[BPM Technology]

Why do the majority of BPMS environments integrate with the data of legacy applications?

AThe newer BPMS have a service-oriented architecture (SOA) that supports faster changes.

BIt enables more comprehensive document management.

CGraphics are needed to visually represent the automation of workflow.

DIt is necessary programming in business process execution language (BPEL).

Answer : A

Question 4

[Business Process Management (BPM)]

What is one difference between primary processes and support processes?

APrimary processes are integrated with support processes.

BSupport processes do not provide value directly to customers.

CPrimary processes have more tasks.

DSupport processes tend to be more complex.

Answer : B

Question 5

[Process Analysis]

Which statement is fundamental to completing process analysis?

AProcess analysis simulates the customer view.

BA process analysis must be conducted once a year.

COrganizational culture must be understood in context.

DThe goal of a process analysis is to identify inefficient employees.

Answer : C

Question 6

[Process Transformation]

During change projects, top management is NOT responsible for

AImplementation of the change measures

BProviding the necessary support

CThe elimination of barriers

DQuick decision making

Answer : A

Question 7

[Process Transformation]

Which is one of the MOST frequent fears of operational managers in Business Process Management (BPM) projects?

ALoss of power and control

BDecrease of salaries

CImplementation of new technologies

DThreat of layoffs

Answer : A

ABPMP CBPA Certified Business Process Associate Exam Practice Test