ABPMP CBPA Exam Practice Test Instant Access

Question 1

[BPM Technology]

Which type of software supports custom application generation in business process management?

AEnterprise Resource Planning Systems

BDocument Management Systems

CIntelligent Business Process Management System

DEnterprise Architecture Management System

Answer : C

Question 2

[Process Design]

What is a workflow?

AA sequential grouping of activities within a business area

BA summary of activities and tasks in a process

CThe routing of task automation

DEmployee task descriptions

Answer : A

Question 3

[Process Performance Management]

An important goal of business process management is to align process performance to

ABalanced Scorecard

BKey Performance Indicators (KPIs)

CProcess metrics

DThe strategic objectives of the organization

Answer : D

Question 4

[Enterprise Process Management (EPM)]

Which is the process framework that links cross-functional processes to enterprise-level metrics?

ASCOR model

BAPQC PCF model

CDoDAF model

DEvent Process Chain model

Answer : A

Question 5

[Process Transformation]

The process roadmap is the basis for the

AA process view

BAutomation and control

CStakeholder's engagement

DImprovement and process transformation

Answer : D

Question 6

[Process Performance Management]

Which are key factors in business process performance measurement?

ACustomer satisfaction, quality variation, and maintenance of standards

BTime, quality, capacity, and costs

CCycle time, material costs, and quality variation

DInventory, material costs, and staff costs

Answer : B

Question 7

[Enterprise Process Management (EPM)]

Which statement is true regarding the introduction of Enterprise Process Management?

AIt is not possible in established organizations.

BIt does not require any special knowledge.

CIt may be implemented within a short period of time.

DIt must be systematically implemented over time.

Answer : D

ABPMP Certified Business Process Associate CBPA Exam Practice Test