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Question 1

When forming teams for a digital supply chain transformation, one of the first steps is to:

Aassign subject matter experts to teams related to their areas of expertise.

Bidentify the employees involved and their expected level of participation.

Cmake each team cross-functional and ensure members on the teams come from different departments.

Dgain support from senior and functional leadership to justify the time and resources allocated to the initiatives.

Answer : C

According to the ASCM CTSC Exam Content Manual, one of the key steps in forming teams for a digital supply chain transformation is to ''create cross-functional teams that include members from different departments and levels of the organization, as well as external partners, to foster collaboration and innovation'' (p. 16). This helps to ensure that the teams have diverse perspectives, skills, and knowledge to address the challenges and opportunities of the digital transformation.

Question 2

When developing supply chain performance objectives and aligning the performance drivers to the strategic plan, the initial steps in the workflow include:

Aconducting a strategic supply chain analysis, performing benchmarking, and gathering insights.

Bexecuting the strategic plan and meeting the performance objectives.

Ccomparing and validating completeness against the SCOR model.

Dperforming a gap analysis between performance objectives and current performance.

Answer : A

According to the CTSC Ex-am Content Manual1, the initial steps in the workflow for developing supply chain performance objectives and aligning the performance drivers to the strategic plan are: conducting a strategic supply chain analysis, performing benchmarking, and gathering insights. These steps help to identify the current state of the supply chain, the gaps and opportunities for improvement, and the best practices and benchmarks from the industry and competitors. They also help to align the supply chain objectives with the business strategy and the customer needs.

1: https://www.ascm.org/ctsc-ecm/

Question 3

Which of the following strategies deals with making a shift from traditional ways of operating to ways that make extensive use of data, technology, and business models in innovative ways?

AIntegrated business planning

BSupply chain analytics

CSupply chain optimization (SCO)

DDigital supply chain transformation

Answer : D

Question 4

A firm sells its products to retailers who then sell these products to customers. The firm wishes to obtain retail sales data for these products in near real time to improve its demand planning. Which

of the following actions should the firm undertake first?

ADevelop and select from negotiation options.

BAnticipate data negotiation agreement frameworks.

CReview data needs and potential trading options.

DInformally discuss potential data exchanges without committing.

Answer : C

Before the firm can negotiate or discuss data exchanges with the retailers, it should first review its own data needs and potential trading options. This means that the firm should identify what kind of retail sales data it requires, how frequently, and for what purpose. It should also assess the value and quality of the data, and the costs and benefits of obtaining it. Moreover, the firm should explore what kind of data it can offer in return to the retailers, and how it can create a mutually beneficial data exchange relationship. By reviewing its data needs and potential trading options, the firm can prepare a clear and realistic data exchange proposal that can facilitate the subsequent negotiation or discussion process.

1: Data Processing Agreements: Coordination, Drafting, and Negotiation

Question 5

A company implements a new enterprise resource planning (ERP) system in 5 different regions globally. During ERP deployment, the company realizes that one region structures the product

hierarchy significantly differently than the other four regions. What step did this company omit in transforming management?

AIdentifying the drivers of current performance

BDeveloping an organizational mapping

CUnderstanding the relationship between actions

DDeploying the five core supply chain management disciplines

Answer : B

According to the ASCM CTSC Exam Content Manual, developing an organizational mapping is one of the steps in transforming management. An organizational mapping is defined as 'a tool that helps to identify the current and future state of the organization's structure, roles, responsibilities, and reporting relationships'1. An organizational mapping can help to ensure alignment and consistency across different regions, functions, and processes, and to identify and resolve any gaps or conflicts that may arise during the transformation. By omitting this step, the company failed to recognize and address the difference in the product hierarchy among the regions, which could lead to problems in data integration, reporting, and analysis in the new ERP system.

Question 6

What is the last phase of the transformation project?

AAnalyze performance

BDefine project scope

CBuild organizational support

DDevelop project portfolio

Answer : A

According to the CTSC exam content manual1, the last phase of the transformation project is to analyze performance, which involves measuring and evaluating the outcomes of the transformation, identifying gaps and opportunities for improvement, and communicating the results and lessons learned to stakeholders.

Question 7

A company wishes to extend its responsive demand-supply matching (RDSM) capabilities to include predictive maintenance of its delivery trucks. This indicates additional focus on which digital discipline?

ASense

BCollaborate

COptimize

DRespond

Answer : C

According to the CTSC Exam Content Manual1, the optimize digital discipline focuses on using data and analytics to improve operational efficiency and effectiveness, such as predictive maintenance, asset utilization, and resource allocation. Responsive demand-supply matching (RDSM) is a capability that falls under the optimize discipline, as it aims to balance supply and demand in real time using data-driven insights and actions. Extending RDSM to include predictive maintenance of delivery trucks would indicate additional focus on the optimize discipline, as it would help reduce downtime, costs, and risks associated with truck breakdowns.

1: https://www.ascm.org/ctsc-ecm/

APICS Certified in Transformation for Supply Chain CTSC Exam Questions