What are two benefits of creating future state process models (or process models-to-be)?
Answer : C, D
Creating future state process models (or process models-to-be) has several benefits, including capturing the high-level product vision and identifying areas where Appian's features can introduce automation.
Capturing High-Level Product Vision and Goals (C):
Future state process models help in visualizing the desired end state of a process.
They provide a clear picture of how the process should function once all enhancements and improvements have been implemented.
This clarity aligns stakeholders around a common goal and ensures that development efforts are focused on delivering the desired outcomes.
Identifying Automation Opportunities (D):
By modeling the future state, teams can spot manual tasks and inefficiencies that could be automated using Appian's features like process modeling, smart services, and RPA.
This identification helps in streamlining processes and improving overall efficiency.
Why Not Other Options?:
A . RPA intervention specifics: While important, RPA specifics are typically captured during the detailed design phase rather than in high-level future state process models.
B . Integration definitions: These are technical details that are generally documented separately from high-level process models.
References:
Appian Process Modeling Guide: Future State Process Models
Appian Automation Opportunities Guide: Identifying Automation in Appian
Creating future state models helps in visualizing the end goals and identifying where automation can drive the most value, ensuring that the process improvements are aligned with strategic objectives.
When writing a user story, which statement best represents the standard format?
Answer : C
The standard format for writing user stories follows a specific structure: 'As a [role], I want [goal] so that [benefit].' This format ensures that the user story captures who the user is, what they want to achieve, and why it is important.
User Story Format:
Role: The user role that is relevant to the story.
Goal: The specific action or feature the user desires.
Benefit: The reason why this feature or action is valuable to the user.
Example Explanation:
The correct example, 'As an Investor, I want to see a summary of my investment accounts so that I can decide where to focus my attention,' perfectly fits the standard format. It specifies the user role (Investor), the goal (seeing a summary of accounts), and the benefit (deciding where to focus attention).
Why Not Other Options?:
A and D lack clarity on the benefit or the user's role, making them less effective as user stories.
B is close but is more detailed than the standard format, making it less concise.
References:
Appian Agile Practices Guide: Writing Effective User Stories
Using the standard format for user stories helps ensure that the development team clearly understands the user's needs and the value of the feature being requested.
A team is working on a new feature and has completed the initial design. What is the next step in the Agile process?
Answer : C
A given user story has a description and an acceptance criterion.
Which two other things are needed to mark the story as ready?
Answer : A, D
Priority (A): Before a user story can be marked as ready, it needs to be prioritized. This helps the development team understand the importance of the story relative to other items in the backlog and ensures that the most critical features are addressed first. Reference: Appian Documentation - Managing Backlogs and Prioritization
Estimation (D): Estimation is essential to determine the effort required to implement the user story. It allows the team to plan the sprint effectively, allocate resources, and ensure that the story can be completed within the sprint timeline. Reference: Appian Documentation - Estimation Techniques
Note: Sprint number (B) and developer assignment (C) are important for sprint planning and task allocation but are not required to mark the story as ready.
Users expressed that only managers should be able to see information related to a business object.
How should you translate this requirement into a user story?
Answer : A
The correct way to translate the requirement into a user story is to focus on the manager's ability to access and navigate the information related to the business object. This user story follows the standard format: 'As a [role], I need to [action] so that [benefit].' In this case, the story captures the manager's need to view and interact with specific data.
User Story Format:
Role: Manager
Action: Ability to see and navigate a record type
Benefit: Ensures managers have the necessary access to perform their job duties
Why Not Other Options?:
B . Focuses on building security options rather than the manager's need to access data.
C . Is vague and does not follow the standard user story format.
D . Focuses on group membership but is less specific about the action the manager needs to perform.
References:
Appian Documentation on User Stories: Writing User Stories
Using the correct user story format ensures that the development team clearly understands the requirement and how it benefits the end user.
Improvements are being considered for an Expense Process, and you have been asked to capture that there is now an approval task sent to the finance manager.
As part of the approval, the process should also reflect that if the payment has not been authorized within 48 hours, a reminder message is sent to the finance manager to inform them they have an outstanding task.
Which Business Process Model and Notation (BPMN) notation type would you use to illustrate the reminder message?
Answer : C
In BPMN, an intermediate event is used to indicate events that occur between the start and end of a process. To model a reminder message that is sent if the payment is not authorized within 48 hours, an intermediate event, specifically a timer intermediate event, is the appropriate notation.
Intermediate Event Overview:
An intermediate event can be used to model actions such as delays, triggers, or messages that happen during the course of a process.
A timer intermediate event would be used to trigger the reminder after a set period (in this case, 48 hours).
Why Not Other Options?:
A . Data Object: Represents data stored or used by the process, not an event or action.
B . Gateway: Used for decision points or branching paths, not for triggering events.
D . Start Event: Marks the beginning of a process and cannot be used mid-process.
References:
Appian Documentation on BPMN Events: BPMN Events
Using an intermediate event ensures that the process can trigger the reminder at the right time, enhancing process automation and efficiency.
In Appian, what is the purpose of a process model?
Answer : B