Apple-Device-Support Exam Practice Test Instant Access

Question 1

Which type of information can you review in System Information?

AAnalytics data that was sent to Apple

BResults after running System Diagnostics

CResults after running Apple Diagnostics

DResults from Crash Reports

Answer : C

Question 2

A user's Mac and iPhone are both signed in to the same Managed Apple Account. The user restarted both devices, but Instant Hot-spot doesn't connect. Which method should the user try next to solve the issue?

AGo to General > Transfer or Reset iPhone, tap Reset, then tap Reset Network Settings.

BGo to Personal Hotspot, and set ''Allow Others to Join''.

CGo to Cellular > Cellular Data Options, then turn on Data Roaming.

DGo to Cellular > Cellular Data Options, then set Data Mode to Allow More Data on 5G.

Answer : A

Question 3

Scenario

Antonio recently bought his iPhone 14 Pro Max. It's taking over an hour to charge the device to 50% using his 5W USB power adapter that came with his previous iPhone.

Why can't Antonio fast charge his iPhone?

AFast charging iPhone 14 Pro Max to 50% takes more than 60 minutes.

BFast charging requires a 61W or higher power adapter.

CFast charging requires a 20W or higher power adapter.

DFast charging isn't supported on iPhone 14 Pro Max.

Answer : C

Question 4

A user connected their Mac to an airport lounge's Wi-Fi, but they dismissed the sign-in dialog. They can't use the internet. Which steps should you tell them to complete so they can use the internet?

AOpen captive.apple.com in a browser to bring up the dialog.

BAsk the MDM administrator to provide a Wi-Fi profile for the airport lounge's Wi-Fi.

CGo to System Settings > Wi-Fi, click Details, then turn off ''Limit IP address tracking''.

DGo to System Settings > Wi-Fi, click Details, then set ''Private Wi-Fi address'' to Fixed.

Answer : A

Question 5

Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?

AApple ID Manager

BApple Reset

CApple ID Support

DApple Support

Answer : D

Question 6

ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

AeSIM Plan Transfer

BeSIM Quick Transfer

CeSIM Convert

DeSIM Carrier Transfer

Answer : B

Question 7

Where can you change the undo send delay setting on your iPad?

AGeneral > Mail > Undo Send Delay

BOpen your mail app then open settings and select Undo Send Delay.

CSettings > Mail > Accounts > Undo Send Delay

DSettings > Mail > Undo Send Delay

Answer : D

Apple Device Support Exam (SUP-2025) Apple-Device-Support Exam Practice Test