Apple MAC-16A Exam Practice Test Instant Access

Question 1

Jeff uses his living room television as a display for his Mac mini. Jeff states the Bluetooth keyboard paired with his Mac mini intermittently stops responding. What steps can you advise Jeff to take to resolve the issue? SELECT THREE.

AMake sure Show Bluetooth in menu bar is selected in System Preferences.

BPress a key on the keyboard to reconnect it with the Mac.

CTurn off Bluetooth in the Bluetooth pane of System Preferences.

DTurn Wi-Fi off and on.

ECheck the battery level of the keyboard.

FCheck Activity Monitor.

GKeep wireless devices within 33 feet (10 meters) of the Mac.

Answer : B, E, G

Question 2

Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might help you isolate the issue for Samuel?

A'How many times did Time Machine complete an incremental backup of the files?'

B'Have you seen the little spinning clock in the menu move?'

C'In your Time Machine setup, did you exclude any system files?'

D'When was the lasttime you used Time Machine to back up your files?'

Answer : B

Question 3

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2.

Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

ARestart from the Recovery System and run Network Utility.

BRestart the iMac and reset NVRAM.

COpen System Information to verify that the Wi-Fi card is detected.

DOpen the Network pane of System Preferences and click Assist Me.

Answer : D

Question 4

Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?

AAirDrop does not support files larger than 5GB.

BThe iMac (Early 2009) does not support AirDrop.

COn the MacBook Air, Randall must first click 'Don't see who you're looking for?'

DOS X Yosemite cannot AirDrop with OS X Mountain Lion.

Answer : C

Question 5

Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design. He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time goes on until he has to restart the machine. After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?

ASingle-user mode

BVerbose mode

CConsole

DActivity Monitor

EDisk Utility

Answer : D, E

Question 6

Where can a user disable the automatic login of a user account?

ASystem Preferences> Users & Groups > Login Options

BSystem Preferences > Security & Privacy > General

CSystem Preferences > Security & Privacy > Privacy

DSystem Preferences > Users & Groups > Login Items

Answer : A

Question 7

Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?

AThe iMac is unable to find a startup disk that contains boot files.

BThe version of OS X is not compatible with the iMac hardware.

CThe source volume is damaged and cannot be read.

DA RAM module is having trouble.

Answer : A

Apple MAC-16A Mac Service Certification Exam Practice Test