ASQ CMQ-OE CMQ/OE Exam Questions Instant Access

Question 1

Which of the following would be the focus of a competitive analysis?

ABusiness practices that seem to work effectively

BStrategies and market position

CMarket requirements and customer needs

DIndustry segments and customer groups

Answer : B

Question 2

Which of the following is the best tool to use to identify the specific tasks needed to complete a project?

APERT

BActivity network diagram

CWork breakdown structure

DCritical path method

Answer : C

Question 3

Which of the following activities is a main objective for quality function deployment?

AMeasuring customer satisfaction

BDetermining the resources necessary for the quality function

CImproving customer-supplier relations

DIdentifying critical quality characteristics at the design stage

Answer : D

Question 4

When a project requires collaboration among different functional areas, the first step for the project manager should be to

Adevelop a schedule that includes all project activities from beginning to end

Bchoose project members on the basis their previous project experience

Cdetermine who should attend project update meetings

Dgain support from the managers whose staff will be serving on the project

Answer : D

Question 5

Which of the following statements describes an effective relationship between an organization's strategic plan and its quality plan?

AThe strategic plan supports the quality plan.

BThe quality plan supports the strategic plan.

CEach plan supports the other equally.

DEach plan is developed and implemented independently.

Answer : B

Question 6

A short-range trend analysis is most beneficial when it is used to

Amonitor an overall process

Bmonitor progress toward tactical goals

Ccompare present cost levels to past cost levels

Didentify the contribution of individual failure-cost elements

Answer : B

Question 7

To reduce- the potential for liability on a safety-related product component, management should focus on which of the following factors?

AProcess control procedures

BCorrective action program

CProduct design

DProcess validation

Answer : A

ASQ Manager of Quality/Organizational Excellence CMQ-OE CMQ/OE Exam Questions