Your organization only has Jira Software and Jira Work Management.
Your directory lists the following users.

How many of these users are considered billable?
Answer : E
Users who have access to at least one product are considered billable. In this case, Clyde, Derek, Earl, Francis, and Anne are billable users. Bob is not billable because he has not accepted the invitation to join the organization.
Reference= [Manage users and user tiers] and [Control how users get access to products]
Ahmed, a new org admin, made a change to organization settings that caused a problem in Jira Software.
When users respond to notifications, the replies are no longer being sent to "support@acme.com" but instead to "jira@acme.atlassian.net".
What change did Ahmed make?
Answer : E
Updating the product URL changes the email address from which notifications are sent and received. Ahmed should have configured the sender email address for the Jira Software project to use the custom email address ''support@acme.com''.
The following tasks need to be performed:
1. Verify an email domain
2. Configure an email handler in Jira Software
3. Add a custom email address.
4. Customize a notification scheme for a Jira Software project
5. Manage personal notification settings
How many of these tasks can be performed only by an org admin?
Answer : C
Out of the five tasks, only verifying an email domain and adding a custom email address require org admin permissions. Configuring an email handler, customizing a notification scheme, and managing personal notification settings can be done by project admins or site admins.
You want to delete a group that is currently used throughout Jira.
Where is the group definitely NOT used?
Answer : C
The statement that is true is that the group is definitely not used to restrict who can invite teammates to Jira. This is because inviting teammates to Jira is a site administration function that is controlled by the site admin role, not by any group. The other statements are false, as the group could be used for those purposes, depending on how the group is configured in the global permissions, the permission schemes, the issue security schemes, or the workflow conditions.
Your organization has multiple products. You need a count of billable users only for Jira Software, which is on a monthly subscription of the Standard plan on your
site "acme.atlassian.net".
Where can you find this information?
Answer : E
The Billing page shows you the number of billable users for each product on your site, as well as the user tier and the monthly cost. You can filter by product and site to see the specific details for Jira Software on ''acme.atlassian.net''.
How to prepare for ACP-520: Atlassian Cloud Organization Admin Certification, section ''Manage product subscriptions & billing''
Manage your bill for Standard and Premium plans, subsection ''View your bill''
Which set of unique billable users will definitely be included in your bill for Atlassian Access?
Answer : C
For Atlassian Access billing, users on paid plans, like the Confluence Enterprise plan, are included in the bill. Atlassian Access provides security and centralized administration across all Atlassian Cloud products. Users on free plans, deactivated accounts, and portal-only customers (who typically access only a service desk portal and do not use licensed seats) are not counted as billable users for Atlassian Access.
Alpha Corp. recently acquired one of its competitors, Beta Corp.
Each company had its own Atlassian Cloud organization.
You would like to manage users and groups from both corporations in a single location.
Identify the correct feature to use.
Answer : D
If you want to manage users and groups from both corporations in a single location, you need to consolidate your Atlassian Cloud organizations. This can be done by transferring all product instances in one organization to another.After the transfer, the unwanted organization is deleted1.This feature is called Transfer products and it is available from the organization settings2.
The other options are not features that can help you merge your organizations.Organization insights is a feature that provides analytics and reports on your organization's users, products, and security3.Release tracks is a feature that allows you to choose when your cloud products receive new features and improvements4.Verify domains is a feature that allows you to manage the Atlassian accounts of your users and apply security policies to them5.Identity providers is a feature that allows you to integrate your organization with external identity services, such as SAML or SCIM6.
Should I merge my Atlassian organizations?
Transfer all products to another organization
View organization insights
Choose a release track for your cloud products
Verify a domain to manage accounts
Manage users from your identity provider