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Atlassian Managing Jira Projects for Cloud ACP-620 Exam Practice Test
Question 1
Your team wants to see the average number of days that resolved issues were open over a given period displayed in a chart.
Which gadget meets this requirement?
Answer : A
The Resolution Time gadget displays the average number of days that resolved issues were open over a specified period. It provides insights into how long issues took to resolve, aligning exactly with the team's requirement.
Question 2
Your team needs a way to track a customer's location in a team-managed project.
The location needs to match:
a specific list of countries
prohibit additional values
limit to one selection
Identify the field type that meets this requirement.
Answer : E
Dropdown field allows selection from a predefined list of values (such as countries), restricts additional/custom entries, and supports single selection, making it ideal for capturing a customer's location under the given constraints.
Question 3
You work in a company-managed project, and your team needs a new field called Colors.
Team members have to flag incoming issues using one or more colors and add new colors if the values don't already exist.
Identify the custom field type that you should request from the Jira administrator.
Answer : A
The Labels field type allows users to select multiple values and add new ones on the fly if they don't already exist. This meets the team's need to flag issues with one or more colors and dynamically add new color options.
Question 4
You need to write a JQL query showing:
issues where the Priority was High in the past and may or may not still be High
Identify two JQL statements that will return the correct results. (Choose two.)
Answer : C, D
priority changed to High before now(): This returns issues where the priority was set to High at any point in the past, regardless of its current value.
priority was High: This returns issues that had High priority at some point, whether or not they still have it. Both satisfy the requirement to show issues where the priority was High in the past and may or may not still be.
Question 5
You shared a URL to the dashboard with Bobby but when he looks at it, the gadgets return errors that state, "The filter configured for this gadget could not be retrieved."
What is the most likely problem with the filters?
Answer : C
The error 'The filter configured for this gadget could not be retrieved' typically means that the filters used in the dashboard gadgets are not shared with Bobby. Even if Bobby has access to the projects or issues, he cannot see the results unless the filters themselves are explicitly shared with him.
Question 6
You are reviewing the Created vs. Resolved Issues Report for the last fourteen days in your project. The report is shown.
Created issues are represented by the top line, which is red and has dots for the data points on each day. Resolved issues are represented by the bottom line, which is green and has dots for the data points on each day.
Which conclusion can definitely be drawn from the report?
Answer : B
On June 29, the red line (created issues) is significantly above the green line (resolved issues), indicating that more issues were created than resolved, meaning some issues remain unresolved as of that date.
Question 7
Users can add content to a paragraph field in a team-managed project, but they cannot @mention other users.
Identify the cause.
Answer : B
In team-managed projects, field settings for paragraph fields include a toggle to allow or prevent @ mentions. If users can enter text but not @ mention others, it's likely that the mention functionality is disabled in the field configuration.
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