Avaya 3314 Exam Questions Instant Access - No Installation Required

Question 1

During an Avaya Aura Experience Portal (AAEP) installation or upgrade, when performing the prerequisite check for the localhost reporting, you receive the following error message:

UnknownHostExcaption: localhost

What could be causing this error? (Choose two.)

AA problem with the prerequisite software has been detected.

BThe hostname of the server is not set up properly.

CA problem has been detected with the server hardware.

DThe /etc/hosts file is not configured properly.

Answer : A, D

Question 2

When the Avaya Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow?

AASR

BTTS

CMPP

DEPM

Answer : C

Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state

Question 3

Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)

AThe priority of the campaign determines the number of licenses POM allocates to a particular campaign during execution.

BCampaign priority determines the media channnels used by a campaign.

CAvailable priorities are 1--10.

DAvailable priorities are Critical, Major, Minor.

EThe priority of the campaign determines when the campaign will start.

Answer : C, E

Question 4

What is the purpose of the Operational Database?

ATo work as a temporary database, creating a new table for each job to hold filtering and sort criteria changes, being applied dynamically

BTo add a new database to the current Schema, acting as default database in case of data inconsistency in the server database

CTo increase the number of concurrent users to POM for different jobs, using the same MPP resources, from either the primary or the auxiliary server

DTo Load Balance with the POM database, sharing campaign contacts and rules, and collecting real time information from the POM Monitor

Answer : D

Question 5

Which EPM web page is used to specify the report data to be collected from an MPP and for how long the data will be stored?

AReport DB Settings

BReport Data Configuration

CMPP Servers

DEPM Servers

Answer : C

Question 6

Which two components are required to support an Avaya Aura Experience Portal (AAEP) email application? (Choose two.)

ASpeech Server

BExperience Portal Manager

CMedia Processing Platform

DWeb Application Server

Answer : A, B

Question 7

Which statement about Proactive Outreach Manager (POM) is true?

AThe POM call back feature supports progressive dialing mode.

BContact Recorder uses the same Dialer license for the integration with POM.

CPOM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.

DPOM provides Common Agent Desktop integration with Call Center Elite.

Answer : C

Avaya Aura Experience Portal with POM Implementation and Maintenance 3314 Exam Questions