Avaya 33810X Exam Practice Test Instant Access

Question 1

Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?

Answer : A

Question 2

Refer to the exhibit.

AACC routes contacts based on business logic to any SIP addressable endpoint.

Which statement about AACC Voice Contact is true?

AIt Is anchored In the Media Processing Platform.

BIt Is anchored In the G450.

CIt Is anchored In the Media Server.

DIt Is anchored in the Session Manager.

Answer : D

Question 3

AACC has an inbuilt Outbound Management.

Which resource controls the Preview Dialing method?

AManager

BAdministrator

CSupervisor

DAgent

Answer : C

Question 4

Media Servers are needed in a SIP-enabled AACC

Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?

APhysical Mid-Range Server

BPhysical Entry-Level Server

CVMware Mid-Range Server

DVMware High-End Server

Answer : A

Question 5

A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?

ATask Flow Executor (TFE)

BTelephony Services Manager (TSM)

CSIP Gateway Manager (SGM)

DTelephony Services Manager (TSM)

Answer : D

Question 6

A design specialist has scheduled his first discovery conversation with a customer.

Which three factors would the specialist be able to address with the customer? (Choose three.)

AUncertainty

BFear

CDoubt

DAnxiety

EWorry

Answer : B, C, E

Question 7

Licenses are needed to allow service for a SIP enabled Contact Center. In which two locations can the license information located? (Choose two.)

AStandby License Manager

BLocal WebLM license file

CRemote WebLM server

DRemote license file

Answer : A, B

Avaya 33810X Avaya Aura Contact Center Solution Design Exam Practice Test