Avaya 37820X Avaya Midsize Solution Design Exam Practice Test

Page: 1 / 14
Total 65 questions

Question 1

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).

Which component Is used to create surveys In ACCS?

Answer : A

Question 2

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

Answer : D

Question 3

A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

Answer : A

Question 4

Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

Answer : C, D

Question 5

Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.

What does this plug-In do for the users at Web Travellng.com?

Answer : C

Question 6

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

Answer : A

Question 7

You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.

Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

Answer : A

Page:    1 / 14   
Total 65 questions