Avaya 6210 Exam Questions Instant Access - No Installation Required

Question 1

A customer has Avaya Aura Contact Center (AACC) and Avaya Aura Unified Communications Platform Integration.

For the Avaya Aura Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

AEnable TLS encryption for Hosts.

BInstall a Signed Certificate from a Trusted Host.

CAdd the Avaya Aura Contact Center as a Trusted Host.

DAdd a Routing Policy for the AACC.

Answer : B, C

Question 2

For Avaya Aura Contact Center R7, which three statements regarding the Windows installation is true? (Choose three.)

AAvaya Aura Contact Center Release 7 is supported on Microsoft Windows Server 2008 R7.

BCustomers upgrading to Avaya Aura Contact Center Release 7.x, must migrate to a new Microsoft Windows Server 2012 R2 operating system.

CAvaya Aura Contact Center Release 7 is supported on the Microsoft Windows Server 2012 R2 operating system.

DA Microsoft Windows Server 2012 R2 operating system product key is required.

Answer : B, C, D

Question 3

The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.

Which CCMA user accounts are created during the Avaya Aura Contact Center (AACC) installation?

AiceAdminIUSR_SWCBkup_SWC

BAAD_UserAACC_Adminwebadmin

CAAAC_AdminIUSR_SWCwebadmin

DiceAdminIUSR_SWCwebadmin

Answer : C

Question 4

You are preparing to install an Avaya Aura Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC.

In which Avaya support document will you find the server requirements?

AAvaya Aura Contact Center Overview and Specifications

BAvaya Aura Contact Center and Avaya Aura Unified Communications Platform Integration

CAvaya Aura Contact Center Administration

DAvaya Aura Contact Center Commissioning for Avaya Aura Unified Communications

Answer : A

Question 5

During the design of the Outbound Campaign, the administrator chooses between two types of dialing. Which two types of dialing options are available when designing the Outbound Campaign? (Choose two.)

APreview dialing

BProgressive dialing

CPredictive dialing

DPredetermined dialing

Answer : A, C

Question 6

Which three statements about Avaya Aura Contact Center (AACC) Licensing are true? (Choose three.)

AAgent licenses are available for both Nodal and Corporate Licensing.

BA Corporate Enterprise license type is for a network of Avaya Aura Contact Center installations.

CThe Nodal Enterprise license type controls the licensing for a single Avaya Aura Contact Center node.

DThe licensing grace period duration is 15 days.

ENodal Enterprise licensing supports a Standby License Manager.

Answer : B, C, E

Question 7

Avaya Aura Contact Center (AACC) supports VMware vSphere. VMware vSphere allows multiple copies of the same operating system or several different operating systems to run as virtual machines on a large x86-based host hardware server.

Which three statements regarding the AACC server types supported on an AML-based Avaya CS1000 when installed on a VMware virtual machine are true? (Choose three.)

AVoice and Multimedia Contact Server with Avaya Aura Media Server

BMultimedia Contact Server Only

CVoice and Multimedia Contact Server without Avaya Aura Media Server

DVoice Contact Server Only

Answer : A, C, D

Avaya Aura Contact Center Implementation 6210 Exam Questions