Avaya 72301X Exam Questions Instant Access

Question 1

Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

Awhen the customer issue is not service affecting

Bwhen the Business Partner/Avaya Tier 2 have isolated issue and found a resolution

Cwhen the issue for the customer is intermittent

Dwhen the issue is a common one resolved through an upgrade

Answer : B

Question 2

The WebRTC snap-in is showing a yellow caution icon under License Mode.

What does this error mode indicate?

AThe license was installed incorrectly.

BThe license 30 day grace period has expired.

CThere is a license error but the snap-in continues to function.

DThe snap-in license has expired and is out of service.

Answer : C

Question 3

When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP

endpoint wanting to update their Presence status, which operation does it perform?

AIt authenticates message and encrypts the Presence status.

BIt authenticates and encrypts the message and registers the user.

CIt authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.

DIt authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura Presence (PS) IP address.

Answer : B

Question 4

Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose

three.)

AComputer Supported Telecommunications Applications (CSTA)

BMedia Stream Reservation Protocol (MSRP)

CTelephony Server API (TSAPI)

DJava Telephony API (JTAPI)

EFar End Camera Control (FECC)

Answer : A, C, D

Question 5

In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

ANOTIFY

BSUBSCRIBE

COPTIONS

DREGISTER

Answer : B

https://andrewjprokop.wordpress.com/2014/05/20/implementing-presence-with-sip/

Question 6

Which tool has an option to debug the TLS handshake between the server and the client?

ASIP Trace Config and SIP Trace Viewer

BList trace tac 701

CtraceSM

DList trace tac 701/tls

Answer : C

Question 7

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

1. Clearly stated the problem.

2. Detailed the findings.

3. Clarified the problem.

When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

AInstall a patch to fix the problem.

BPraise individuals for contribution.

CImplement a solution.

DUpdate the Knowledge Management database.

Answer : C

Avaya Aura Communication Applications Support Certified 72301X Exam Questions