Avaya Aura Call Center Elite Implementation 7392X Exam Questions

Which component handles the featured of Avaya Aura Call Center Elite?

Which three Items are components of Communication Manager? (Choose three.)

Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load balance by comparing sites?

Refer to the exhibit.

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable ''A''?

Which form displays the total number of Automatic Call Distribution (ACD) agents that can be logged in simultaneously?

Which component provides audio support in Avaya Aura Call Center Elite?

Refer to the exhibit.

A call center administrator has devised a way to provide special treatment for high profile customers, by filtering these agent's Automatic Number Identification (ANI) using a vector routing table, and interflowing these calls to be queued at a higher priority. Unfortunately, after the new VDN/vector steps were implemented, those customers are queuing to the incorrect group of agents.

What would be the reason for this?