Avaya 7492X Avaya Aura Call Center Elite Support Exam Practice Test

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Total 83 questions
Question 1

Refer to the exhibit.

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable ''A''?



Answer : A


Question 2

Installing WebLM requires that steps should be performed in a particular order.

Which order should you use to install and configure WebLM on your Call Center Elite Multichannel Server?



Answer : C


Question 3

When deploying a virtual environment, you should configure the applications in a specific order.

Which option provides the best order to verify the virtual environment?



Answer : C


Question 4

A customer uses the quick installer to install the core applications for their Call Center Elite Multichannel system.

Which three core server applications require manual configuration during the installation process? (Choose three.)



Answer : A, B, C


Question 5

A customer wants to archive their log files using the Ttrace Log2Zip application

Which setting can they choose to archive their files?



Answer : B


Question 6

Given the following conditions:

In the lousiness Advocate configuration

During call surplus conditions

If calls are waiting when an agent becomes available

The agent's selection method is Percent Allocation

How will the Communication Manager Interpret the highest priority call-.?



Answer : A


Question 7

What ate three major benefits of SLM with EAS? (Choose three.)



Answer : B, C, D


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Total 83 questions