Avaya 7495X Exam Practice Test Instant Access

Question 1

Which statement describes the function of the Work Assignment Snap-in?

AIt Is on agent selection component based on attribute matching across all channels.

BIt Is an engine for tracking and maintaining the end-to-end context of omnichannel Interactions.

CIt Is an enterprise workflow model to orchestrate the omnichannel interaction flow.

DIt Is a normalized model for all resources and interactions that provides states for resources and interactions.

Answer : D

Question 2

Which statement about Avaya Oceana Engagement Designer (ED) Work Flows is true?

AED Work Flows are not required while risk Bundles are present in the management Designer.

BED Work Flow Is mandatory for only Multimedia Interaction Channels (chat, email, SMS, etc.).

CED Work Flows cannot be edited by the Customers/Business Partners as per their Business Logic.

DED Work Flow Is mandatory for every Interaction Channel (voice, chat, email, SMS, etc.).

Answer : A

Question 3

Which snap-in provides a single Interface through which client components can manage and retrieve customer Information from Context Store. Multimedia Database and CRM?

AOceanaCoreDataService Snap-ln

BContactCenterServlce Snap-In

CCustomerManagement Snap-In

DCustomer Journey Service Snap-In

Answer : B

Question 4

Which Statement describes the Avaya Control Manager Application Server function?

AIt provides the database that stores the Control Manager System configuration.

BIt performs the business logic between the and user Interface and the database.

CIt Is responsible for provisioning components from Control Manage! with the different Avaya applications.

DIt provides a set of web services that developer's use for Integrating the Control Manager.

Answer : A

Question 5

Which Cluster Is required for configuration of attributes at a central location and distributing them to all the components inside the solution?

ACluster 4 - Co-Browse Cluster

BCluster 5 - Provisioning Cluster

CCluster 2 - UAC Cluster

DCluster 1 - Common Component Cluster

Answer : A

Question 6

Refer to the exhibit.

What is the significance of the Avaya Control Manager Screen while deploying an Avaya Oceana solution?

AAvaya Oceana and Avaya
Communication Managers are address by Avaya Control Manager.

BAvaya Communication Manager and
Avaya Oceana servers are not added to the same location.

CAvaya Communication Manager and Avaya Oceana servers have been successfully added to the same location.

DAvaya Oceana and Avaya
Communication Managers are not added by Avaya Control Manager and the configuration Is not saved.

Answer : C

Question 7

Which two snap-ins are responsible for collecting Oceana data and providing it to the Reliable Eventing Framework? (Choose two.)

AOmniCenterProvsioninigCollector

BUCMOataCollector

CAgentControllerServlce

DUCMService

EAuthorisation Service

Answer : D, E

Avaya 7495X Avaya Oceana® Solution Integration Exam Practice Test