Avaya 7495X Exam Practice Test Instant Access

Question 1

A customer's recommendation is to use secure communication between all the components Involved In the Avaya Oceana solution.

After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?

ACluster Profile

BCluster Group

CCluster IP

DCluster Fully Qualified Domain Name

Answer : B

Question 2

Which Statement describes the Avaya Control Manager Application Server function?

AIt provides the database that stores the Control Manager System configuration.

BIt performs the business logic between the and user Interface and the database.

CIt Is responsible for provisioning components from Control Manage! with the different Avaya applications.

DIt provides a set of web services that developer's use for Integrating the Control Manager.

Answer : A

Question 3

Which statement describes the function of the Work Assignment Snap-in?

AIt Is on agent selection component based on attribute matching across all channels.

BIt Is an engine for tracking and maintaining the end-to-end context of omnichannel Interactions.

CIt Is an enterprise workflow model to orchestrate the omnichannel interaction flow.

DIt Is a normalized model for all resources and interactions that provides states for resources and interactions.

Answer : D

Question 4

Once the Incoming email is downloaded by the email snap-In, which component does Omnlchannel Controller then contact to model the email work Item?

AOmnichannel Controller contacts WA to create a work Hem inside Avaya Oceana* and WA models the email Interaction work item.

BOmnichannel Controller contacts UCM to create a work Item inside Avaya Oceana and UCM models the email Interaction work Item.

COmnlchannel Controller contacts ED to create a work Item Inside Avaya Oceana and ED model-, the email Interaction work item.

DOmnichannel Controller contacts UCA to create a work Item Inside Avaya Oceana and UCA models the email interaction work Item.

Answer : B

Question 5

Which snap-in provides a single Interface through which client components can manage and retrieve customer Information from Context Store. Multimedia Database and CRM?

AOceanaCoreDataService Snap-ln

BContactCenterServlce Snap-In

CCustomerManagement Snap-In

DCustomer Journey Service Snap-In

Answer : B

Question 6

For an Avaya Oceana0" solution, which Cluster Profile Is used for an Oceana cluster deployment?

AEngagement Assistant Speech

BCustomer Engagement

CCore Platform

DContext Store

Answer : B

Question 7

Which component is responsible, for integrating Oceana Workspaces with Oceana Core components?

AUnified Collaboration Administration

BCall Server Connector (CSC)

CUnified Agent Controller (UAC)

DUnified Collaboration Model (UCM)

Answer : B

Avaya 7495X Avaya Oceana® Solution Integration Exam Practice Test