Avaya 7497X Exam Practice Test Instant Access

Question 1

A customer is running an Avaya Oceana solution, and the technical engineer is troubleshooting an operational issue. The customer is using the centralized logging Kibana interface to debug the log files.

Which action can the engineer take to quickly file all the ERROR messages in the log files?

AAdd a custom filter type error, and then add this filter in selection criteria.

BSet the login level to FINE to see error messages.

CBy default all the errors are highlighted in Kibana.

DUnder Filters, choose the level, and then select Add Filter Error.

Answer : A

Question 2

You have successfully deployed the Avaya Oceana solution.

Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana agents? (Choose two.)

AThe Avaya Oceana administrators are in READY state for voice channel.

BThe AES and CSC connections are established.

CThe Avaya Oceana agents are in READY state for the email channel.

DThe Avaya Oceana agents are in READY state for the voice channel.

Answer : B, D

Question 3

When a customer wants to perform a backup of the Avaya Oceana solution, which three actions must they take? (Choose three.)

ABackup Avaya Control Manager DB.

BBackup Omni channel Cache DB.

CBackup Avaya Aura Session Manager.

DBackup UCA Store Service.

EBackup Cluster# 1 Snap-in's SVAR files.

Answer : A, B, D

Question 4

From where can you change the log-level for Avaya Oceana snap-in components?

AOmni channel Data store

BSystem Manager

CAvaya Control Manager

DBreeze Node CLI

Answer : D

Question 5

To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omni channel Windows Multimedia Server?

A\Avaya\Oceana\Oceana\Backup And Restore\BackupAndRestore.exe

B\Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseRestore.exe

C\Avaya\Oceana\Oceana\Backup And Restore\Restore.exe

D\Avaya\Oceana\Oceana\Backup And Restore\OmnichannelRestore.exe

Answer : A

Question 6

The AES to CSL SSL connection is successful but CSC disconnects after logging the following line on the CSC PU logs:

18/02 14:50:21.436 [CstaProv] DEBUG avaya.khepri.dmcc.CstaProvider -- onSetPrivilegesNegResponse() UNKNOWN_APPLICATION

What is causing this problem?

AThe AES is not equipped with a correct AES license.

BThe AES CTI CSC user and password are Incorrect.

CAvaya Oceana is not equipped with an Oceana Base license.

DThe AES Switch Link Is down to Communication Manager.

Answer : A

Question 7

A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages:

2018-04-23 07:01:11, 358 [pool-128-thread-1] config.OcpOceanaMonitorWASProduction INFO -- [M:setOceanaHeartbeatMessage][T:null]. OceanaHeartbeatMessage.MessageText: [GigaSpaces connection OK. Database connection is Broken. ORC Rest service is reachable (http 200). AgentControllerService Alive, Cluster Status ACTIVE] Status: [ERROR]

2018-04-24 07:02:09,853 [pool-128-thread-1] serviceability.AgentControllerStatusTask ERROR -- [M:agentControllerStatusRunnable][T:null].error in DB Connection com.avaya.ocp.db.util.PersistenceException: java.sql.SQLException: [Cache JDBC] Communication link failure: Connection refused at com.avaya.ocp.db.util.DbConnFactoryDbcpPool.getDbConnection (DbConnFactoryDbcpPool.java:166)

What is causing these log messages?

AMultimedia Cache database not reachable.

BThe LDAP database Is not reachable.

CThe EDM database Is not reachable.

DThe ORC Rest service Is not working.

Answer : A

Avaya Oceana® Solution Support 7497X Exam Practice Test