Avaya 7497X Avaya Oceana? Solution Support Exam Practice Test

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Total 67 questions
Question 1

A customer used the debug utility in the Chrome browser after launching the chat session, go to More Tools>Developer Tools, and they find the following error message:

WebSocket connection to 'ws://192.168.10.50/services/websocket/chat' failed: Error during WebSocket handshake: Unexpected response code: 403

What is the problem indicated by this error message?



Answer : A


Question 2

An Avaya Oceana administrator wants to add a new Avaya Oceana agent. Prior to adding, the administrator logs in to the Communication Manager and finds that the new agent ID is already present In the "list agent-loginlD" output.

Which action can be performed by the administrator to successfully add the new agent to Avaya Oceana?



Answer : C


Question 3

To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)



Answer : A, B


Question 4

Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?



Answer : A


Question 5

While troubleshooting Avaya Aura Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana application is working properly?



Answer : A


Question 6

Which statement describes the function of the Work Assignment Snap-in?



Answer : B


Question 7

When a call is transferred from Avaya Aura Experience Portal to Communication Manager Ingress VDN, what information is passed inside the UUI header? (Choose two.)



Answer : A, E


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Total 67 questions