Avaya IP Office Contact Center Implementation and Expanded Configuration 7750X Avaya IP Office Exam Questions

View the Exhibit.

Refer to the exhibit. You are creating variables to be used by a call tag within your task flow, and you want the variables to apply to the whole system.

Which object would you select for your variable?

How can you see if your address book has imported successfully?

You need to make a change to the task flow, and when you select the active task flow set, you are not asked to make a copy.

Why is this happening?

The Task Reporting Server writes defined, task specific data into a database known as the Task Reporting Database.

Which three features does the Task Reporting Server define as tasks? (Choose three.)

When creating task flows, you can create a section of task flow which can be repeatedly used in other task flows.

What is the title for this type of section of task flow?

When setting up skill-based routing, you have to create task tags for each skill, and then assign them.

To which two objects can you assign a skill? (Choose two.)

For which purpose would you assign an Address book to a Profile?