When setting up skill-based routing, you have to create task tags for each skill, and then assign them.
To which two objects can you assign a skill? (Choose two.)
Answer : D, E
What would you use to import IPOCC licenses?
Answer : B
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
Answer : D
Referencehttps://support.avaya.com/forums/showthread.php?t=5119
For which purpose would you assign an Address book to a Profile?
Answer : C
Referencehttps://downloads.avaya.com/css/P8/documents/101004804
Which three preconditions must be met to import the configuration data in the IP Office Contact Center? (Choose three.)
Answer : A, B, C
Which two statements about Database integration in the IP Office Contact Center are true? (Choose two.)
Answer : C, D
You need to make a change to the task flow, and when you select the active task flow set, you are not asked to make a copy.
Why is this happening?
Answer : C