Avaya IP Office Contact Center Implementation and Expanded Configuration 7750X Avaya IP Office Exam Questions

You have successfully deployed an IPOCC server in the customer's virtual environment and have configured the virtual machine to meet the OVA specifications in the Avaya IP Office Contact Center Reference Configuration document.

Which two tasks do you need to complete before importing the customer intonation into IPOCC? (Choose two.)

The call center supervisor wants to run a Historical and Realtime Report on a selection of agents from different agent groups.

How can this be achieved?

View the Exhibit.

Refer to the exhibit. In the IP Office you have created the short code that is shown in the exhibit.

In the Avaya IP Office Contact Center, how many topics will you have available to you?

What would you use to import IPOCC licenses?

You are installing the IPOCC software on a customer provided Windows server and have verified the computer meets all the documented requirements.

During the installation of the IPOCC software from the DVD, which password do you need to create?

Which license is required to provide telephony call control within the IPOCC Agent UI?

Which three preconditions must be met to import the configuration data in the IP Office Contact Center? (Choose three.)