Avaya 7765X Exam Practice Test Instant Access

Question 1

What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)

AThey can decline the evaluation.

BThey can appeal the evaluation.

CThey can escalate it with the superior.

DThey can click on the disagree button in the evaluation view mode.

Answer : B, C

Question 2

What are three functions of System Administration --> Tenant management? (Choose three.)

AConfigure components parameters.

BConfigure alert manager.

CUpdate tenant name.

Dlookup License detail.

ECreate data partitions.

Answer : C, D, E

Question 3

Which integration is not supported with Avaya Aura Contact Center?

ACS1000 - Passive

BCM - Active and Passive

CCS1000 - Active

DIP Office

Answer : B

Question 4

When logging into the SysAdmin web application, what is the basic troubleshooting step recommended if the Error Message "Invalid License Key" is displayed?

AEnsure the Sys Admin has established the AWFOS DB connectivity.

BEnsure the services are restarted after the install.

CEnsure the WebLM service is reachable from the server on which SysAdmin service Is installed.

DEnsure the server is restarted after the install.

Answer : C

https://downloads.avaya.com/css/P8/documents/101041726 (134)

Question 5

How can a user automate the process of assigning evaluation tasks for specific weekday(s)/week?

Aby setting up an evaluation plan

Bby modifying the application that randomly decides the weekday

Cby changing the distribution pool

Dby clearing all Adhoc evaluations

Answer : A

Question 6

What is the number of databases that are created in the SQL Server?

Answer : A

Question 7

Which action can Auto Assign elearning courses/quizzes?

AView the Evaluations.

BAssign them via coaching.

CAssign them from library interface.

DAssociate course/quiz to a response.

Answer : C

Avaya 7765X Avaya Workforce Optimization Select Implementation and Support Exam Practice Test