BCS Practitioner Certificate in Modelling Business Processes MBP18 Exam Questions

A business analyst has documented the following description for the task 'Mark Script

1. Do Mark Script

2. Assessor enters student-id

3. IF system finds student-id

4. THEN display student details

5. ELSE return to step 3 (re-enter student-id)

6. Download script

7. ENDIF

8. Mark script

9. IF student fails

10. THEN write feedback comments about the script

11. ENDIF

12. Indicate that script is fully marked

13. System transfers marker fee amount to assessor's account

14. ENDDO- end of the mark script task

If an activity diagram is drawn for this task, how many flows will there be to the final c1ompletion (Shown as a bull's eye) of the diagram?

An organisation has an internal core IT section that delivers the infrastructure service to meet business demand. Application management is delegated to individual branches, which are located workwide. However, these application have to take into account infrastructure constraints.

On the recommendation of the business analyst, the IT director proposed a standard approach to business process documentation.

What will be then MAIN benefit of this approach to the organization?

A record company is implementing a new system to replace an existing legacy system. The project has challenging as the new system must be implemented before support for the existing system is withdrawn. The business users have been involved throughout the project and their confidence in the new system is high.

Which implementation approach is the LEAST appropriate in this situation?

A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.

Which model would support this approach to building a process map?

A business analyst has identified the following pattern of business activity in a process she has been asked to improve:

The following observations have been made.

a) The handle-offs in the process are unlikely to be worthy of further investigation.

b) The impact of bottlenecks in the tasks performed by Actor 2 should be explored.

c) The first task of actor 1 should always be immediately after the trigger event

d) The impact of bottlenecks in the tasks performed by Actor 3 should be explored.

Which of these observations are CORRECT?

ACOMP buys in and then re-bands electronic products for various markets, including selling on to the selling on to other wholesales. It finds that business processes need to be adapted to new circumstances in multiple markets very quickly. Recently, ACOMP has investigated what might help it adjust its internal processes more quickly.

Which of the following would be MOST useful in helping ACOMP achieve this quick adjustment?

In order to identify potential improvements, a business analyst has been asked to document the current customer sales experience in a large, electrical superstore. Whilst shadowing a customer service advisor, a sale was lost because the advisor couldn't authorise a price discount for a customer, who had seen the product advertised at a lower price by a competitor. The customer advisor tried to discount the product to match the competitor's price but was unable to do so.

The customer service advisor explained that this discounting required management approval and. unfortunately, both managers authorised to do this were on their lunch break

What element of the POPII model had caused the sale to fail?