BCS MBP18 BCS Practitioner Certificate in Modelling Business Processes Exam Practice Test

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Total 40 questions
Question 1

Freddie's Sandwich Shop makes sandwiches to order, using the finest locally sourced ingredients. Freddie gets his bread from Country Bakes and the fillings for his sandwiches from Belle View Farms. Freddie's local approach has proved popular and many people now get their lunch from his shop. rather than from a branch of Wholegram Foods, which used to be the town's most popular sandwich shop.

Freddie is expanding his business to provide catering for local organisations and has just won a contract to provide sandwich lunches for UK Systems Limited, the local headquarters of a highly successful computer company. However, Freddie is worried about the poor wheat harvest and the effect this might have on the cost of his bread. He has also heard that UK Systems Limited has lost a valuable contract to an overseas competitor

In Harmon's organisational model, which of the following would provide inputs to internal processes?



Answer : D


Question 2

A village clerk receives bookings for the use of the village hall for events such as weddings and parties. Although the village hall has a website, bookings have to be made in an email request from a potential customer to the village clerk, giving the dates and times required. The event name is ''Email



Answer : C


Question 3

The product enquiry process of a company is under investigation. The current process is an follows:

1. Take customer details: Name and address of the enquirer and preferred customer payment method.

2. Confirm stock availability: Check the computer system to see if the product required are in stock.

3. Confirm delivery date, Check with outbound logistics, the likely delivery data of the in-stock products to the price not being acceptable to the customer.

4. Go ahead with order: Place order for enquirers who have accepted the price and delivery date.

What approach to improving business processes would bring an immediate improvement in this process?



Answer : C


Question 4

Furlow and Hall is an interior decorating business. Specializing in high-quality handmade soft furnishings and a best spoke design service. The business uses a small number of highly skilled craftspeople to make its products using traditional techniques.

Mrs Tieback, who sews the curtains for Furlow and Hall, is retiring later this year. Her local council has discovered that she has a workshop at her home and has informed her she is liable for business rates. This will lead to increased costs and so it is no longer economically viable for her to continue working.

Where would Mrs Tieback be shown on an organisational model of Furlow and Hall?

A)

B)

C)

D)



Answer : D


Question 5

Analysis has revealed that what the business wants in the future is radically different from how it currently operates

How SHOULD the business analyst proceed from this point?



Answer : A


Question 6

ACOMP buys in and then re-bands electronic products for various markets, including selling on to the selling on to other wholesales. It finds that business processes need to be adapted to new circumstances in multiple markets very quickly. Recently, ACOMP has investigated what might help it adjust its internal processes more quickly.

Which of the following would be MOST useful in helping ACOMP achieve this quick adjustment?



Answer : A


Question 7

A company's electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project's business case was primarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?



Answer : D


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Total 40 questions