BCS Foundation Certificate in Business Analysis V4.0 PC-BA-FBA-20 Exam Practice Test

Answer : C

A benefits plan outlines how the anticipated benefits of a project or change initiative will be achieved, tracked, and managed. Its primary purpose is to ensure that benefits are realized as planned.

Key Considerations:

Tracking Changes to Requirements: A benefits plan focuses on benefits realization, not changes to requirements.

Quantifying Intangible Benefits: While intangible benefits may be included, the primary focus is on managing all benefits, tangible and intangible.

Tracking and Managing Benefits Realisation: The benefits plan provides a structured approach to monitor progress and ensure benefits are delivered.

Publishing to Shareholders: While stakeholders may review the plan, its primary purpose is internal management, not external communication.

Evaluation of Each Option:

A . It provides a firm basis for tracking the benefits of making changes to requirements: The benefits plan focuses on overall benefits realization, not specifically on changes to requirements. Conclusion: This is not correct .

B . It quantifies intangible benefits that could not be quantified when the business case was presented: While intangible benefits may be included, this is not the primary purpose of the plan. Conclusion: This is not correct .

C . It provides a firm basis for tracking the business benefits and managing their realisation: This accurately describes the primary purpose of a benefits plan. Conclusion: This is correct .

D . It is published to shareholders to show that their investment made will result in tangible benefits for the organisation: The benefits plan is primarily for internal use, not external reporting. Conclusion: This is not correct .

Final Recommendation:

The primary purpose of a benefits plan is: C . It provides a firm basis for tracking the business benefits and managing their realisation.

Answer : D

Answer : B

Gap analysis identifies the differences between the current state and the desired future state. To ensure a holistic view, a comprehensive framework like POPIT (People, Organization, Process, Information, Technology) is useful.

Key Considerations:

Payback Analysis: Focuses on financial returns and does not provide a holistic view.

POPIT: Analyzes gaps across multiple dimensions (people, organization, process, information, technology), ensuring a comprehensive perspective.

Boston Box: Evaluates market positioning of products or services, not gaps in organizational capabilities.

PESTLE: Analyzes external environmental factors but does not focus on internal gaps.

Evaluation of Each Option:

A . Payback analysis: Payback analysis focuses on financial metrics and does not address holistic gap analysis. Conclusion: This is not correct .

B . POPIT: POPIT ensures a holistic view by analyzing gaps across people, organization, process, information, and technology. Conclusion: This is correct .

C . Boston box: The Boston box evaluates product portfolios, not organizational gaps. Conclusion: This is not correct .

D . PESTLE: PESTLE analyzes external factors and does not focus on internal gaps. Conclusion: This is not correct .

Final Recommendation:

The technique useful for ensuring a holistic view in gap analysis is: B . POPIT.

Answer : B

The stakeholder wheel is a framework used to categorize stakeholders based on their relationship to the organization or project. It typically includes categories such as customers, partners, suppliers, regulators, and competitors , among others.

Key Considerations:

Regulators, Compliance, Owners: While regulators and owners are valid stakeholders, 'compliance' is not a stakeholder category but rather a function or responsibility.

Competitors, Customers, Partners: These are all valid stakeholder categories commonly found on the stakeholder wheel.

Competitors, Consumers, Providers: While competitors and consumers (a synonym for customers) are valid, 'providers' is not a standard term used in the stakeholder wheel.

Contractors, Partners, Suppliers: Contractors are not typically included as a primary stakeholder category on the stakeholder wheel, though partners and suppliers are.

Evaluation of Each Option:

A . Regulators, Compliance, Owners: 'Compliance' is not a stakeholder category; it refers to adherence to rules or regulations. Conclusion: This is not correct .

B . Competitors, Customers, Partners: These are all valid stakeholder categories found on the stakeholder wheel. Conclusion: This is correct .

C . Competitors, Consumers, Providers: While competitors and consumers (customers) are valid, 'providers' is not a standard stakeholder category. Conclusion: This is not correct .

D . Contractors, Partners, Suppliers: Contractors are not typically included as a primary stakeholder category on the stakeholder wheel. Conclusion: This is not correct .

Final Recommendation:

The list that only includes stakeholders shown on the stakeholder wheel is: B . Competitors, Customers, Partners

Answer : A

A use case diagram is a visual representation of how users (or systems) interact with a system to achieve specific goals. Actors represent the entities (e.g., users or external systems) that expect to receive services from the system.

Key Elements of a Use Case Diagram:

Actors: Represent individuals or systems that interact with the system to achieve a goal.

System Boundaries: Define the scope of the system being modeled.

Users: While 'users' may seem similar to actors, the term 'actors' is the correct technical term in use case diagrams.

Entities: Entities typically refer to data objects or components, not those receiving services.

Evaluation of Each Option:

A . Actors: Actors are the correct element used to indicate those who expect to receive a service from the system. Conclusion: This is correct .

B . System boundaries: System boundaries define the scope of the system but do not represent those receiving services. Conclusion: This is not correct .

C . Users: While users may interact with the system, the correct term in use case diagrams is 'actors.' Conclusion: This is not correct .

D . Entities: Entities represent data objects or components, not those receiving services. Conclusion: This is not correct .

Answer : A, B, C

To identify the stakeholder groups represented in the scenario, we need to analyze the relationships and roles described:

Stakeholder Groups in the Scenario:

Owner: The two founders of AlpineTrails, who each own 50% of the business, are clearly stakeholders as owners. They have a vested interest in the success of the business and its partnerships.

Partner: WalkNation is described as a partner organization that collaborates with AlpineTrails to offer special holidays for its members. This partnership involves shared responsibilities (marketing and booking by WalkNation, holiday organization by AlpineTrails).

Supplier: AlpineTrails books hotels, transport, and equipment to create bespoke holidays. These entities (hotels, transport providers, equipment suppliers) are suppliers to AlpineTrails and play a critical role in delivering the holidays.

Manager: While managers may exist within AlpineTrails, they are not explicitly mentioned in the scenario. Therefore, this group is not represented.

Competitor: Competitors are not mentioned or implied in the scenario, so this group is not represented.

Evaluation of Each Option:

A . Owner: The two founders of AlpineTrails are explicitly described as owners. Conclusion: This is a relevant stakeholder group .

B . Partner: WalkNation is explicitly described as a partner. Conclusion: This is a relevant stakeholder group .

C . Supplier: Hotels, transport, and equipment providers are implicitly described as suppliers. Conclusion: This is a relevant stakeholder group .

D . Manager: Managers are not explicitly mentioned in the scenario. Conclusion: This is not a relevant stakeholder group .

E . Competitor: Competitors are not mentioned or implied in the scenario. Conclusion: This is not a relevant stakeholder group .

Answer : C

A change strategy outlines how an organization will move from its current state to its desired future state. Its purpose is to ensure a structured and effective transition.

Key Considerations:

Ensuring the simplest way for transition: While simplicity is desirable, it is not the primary purpose of a change strategy.

Ensuring the quickest way for transition: Speed is not the main focus; effectiveness and alignment with goals are more important.

Achieving the transition between current state and future state: This accurately describes the purpose of a change strategy, which is to bridge the gap between where the organization is now and where it wants to be.

Mapping the alternative options: While mapping options may be part of the planning process, it is not the ultimate purpose of the change strategy.

Evaluation of Each Option:

A . Ensuring the simplest way for transition: Simplicity is a consideration but not the primary purpose of a change strategy. Conclusion: This is not correct .

B . Ensuring the quickest way for transition: Speed is secondary to achieving an effective and sustainable transition. Conclusion: This is not correct .

C . Achieving the transition between current state and future state: This is the core purpose of a change strategy, ensuring the organization moves effectively toward its goals. Conclusion: This is correct .

D . Mapping the alternative options: Mapping options is part of the analysis phase, not the overarching purpose of the strategy. Conclusion: This is not correct .

Final Recommendation:

The best description of the purpose of a change strategy is: C . Achieving the transition between current state and future state.