BCS ISTQB Certified Tester Advanced Level - Test Management v3.0 TM3 Exam Questions

For which type of testing would a test manager be involved with establishing benchmarks?

Factors that are important to take into account when performing test estimation include:

i. The quality of the test basis

ii. The availability of test automation

iii. The amount of rework required

iv. The distribution of testing across several locations

The various factors can be grouped by characteristic. Examples of characteristics include:

A . Test context

B . Test results

C . Product

D . Development process

Which factor is related to which characteristic?

Which one of the following metrics is primarily used to measure the achievement of a test objective and reported in a test completion report?

The following defect management process is in use at a company:

Step 1: A defect is documented in a defect report with the following information:

Software module or area where the defect occurred

Who has reported the defect

Hardware configuration used for the test where the defect was found

The sequential defect number (1 greater than the last one recorded)

Step 2: Developer assigned to fix the defect

Step 3: Developer fixes the defect

Step 4: Developer signs off the defect as closed

What is the most important recommendation you would make for the defect report template in this process?

The stakeholders matrix is a strategic tool to be used by test managers and is composed of four quadrants.

Which quadrant is described by the following statements?

Typically do not have a strong interest in day-to-day tasks

Their decisions are critical for resource allocation and high-level project direction

Study the following characteristics:

Avoid re-inventing the wheel

Pool on experiences from earlier projects

They prompt thought in areas that are sometimes forgotten

Often used when compliance to specific standards is relevant

To which risk identification technique do these characteristics relate?

You are currently leading an independent test team of 4 members who perform system testing on a payroll application. The 4 members of staff are described below:

John is one of the senior testers. He has been working for the company the longest and has a good network of contacts. He is confident and tries to bring other team members together to promote team discussions. He is sometimes considered manipulative and often delegates personal work.

Sue is a senior tester. She always seems busy and often seems to have too much work to do. However, she gets her work done, regardless of what it takes. She is often inclined to worry unduly and sometimes considered argumentative and blunt. She is conscientious and searches out errors and omissions. She always delivers on time.

Steve is a tester. He is serious-minded and often looks ahead. When given problems to solve, he often looks at all options before deciding. He needs to be a little more diplomatic in his approach to others because his attitude often negatively affects team dynamics. He is a good person to discuss ideas with. Steve used to work as a business analyst in the payroll department.

Vicki is a test analyst. She is the newest member of the team and has been employed for her automation skills. Vicki is shown to be dedicated to automation, having spent the past 5 years developing the necessary skills in automation tools. Her view on testing seems too limited; she believes automation is the only way forward.

Both John and Sue are highly experienced at finding defects based on their experience with the system and domain.

Based on the information given in the scenario, identify how the team could be improved most effectively?