A direct external change trigger is:
Answer : D
AAA manufactures and sells a range oftravel suitcases. One model, the 'Executive' has seen salesgrowth of around 3% for the last two years, followingstrong growth since its introduction eight years ago.This slow down inthe'Executive'sales growth islargelydue toAAA's competitors offeringproducts in directcompetition with the'Executive'.AAAhas therefore had to reduceits priceto match those of its majorcompetitors. AAA has also recently upgraded the features of the 'Executive' model to include a variety of different colours and materials. It has also launched a marketing campaign to promote the benefits of the'Executive' model against itscompetitorsproducts.
Which stage of the product life cycle has the 'Executive' model of suitcases reached?
Answer : C
STU is a hospital that is wholly funded by its national government. In the last five years it has seen its funding cut by over 30% due to budgetary pressure on the government, caused by a global recession. As a result, the senior management team of STU has had to make some very difficult decisions about prioritizing how it spends the funds it receives from the government. Its main strategies have been to reduce the number of administration staff and nursing staff by 20%, in order to reduce its costs. It has also stopped providing a number of services to patients, including its counselling services and its physiotherapy unit.
Which of the following strategies has STU adopted to manage its reduced funding? (Choose all that apply.)
Answer : B
GGG is a manufacturer of four differentcomponentsproduced in four separate facilities. The Production Director has sufficient fundsto modernise one of the facilities. GGG's decision rule in these circumstances is that investment is permissible in either a 'Cash Cow' or a 'Star' butnota 'Dog' or a 'Problem Child?'. Whichfacility should be modernised?
Answer : C
Using Earl's 'Three levels of IT strategy' framework, which one of the following activities would occur as part of an Information Systems (IS) strategy?
Answer : D
RRR is a state-funded hospital serving a major city. It is under political pressure to reduce the waiting times of patientsrequiringsurgical operationswho need to stayat the hospital for several nights. The doctors blame a lack of bed spaces and are calling for more investment in extra beds.
You have been conducting some research into the problem and have discovered the following problems affecting the utilisation of the existing beds at RRR:
* manypatientsstayextranightsduetolackofcommunicationwiththehealthprofessionalsneededto monitorthepatients athome
* bedsareleftemptyeachdaywhenpatientsmisstheiradmissiondatebuttherearenoprocessestoinform other patients to offer them thespace
* patientsareadmittedondayswhentherearenospacesavailableonthespecialequipmentneededtotreattheirparticularcondition
WhichTHREE linkages between Primary Activities in the Value Chain of RRR need to beimproved to provide extra bed spaces at RRR?
Answer : A, B, C
TTT is a software design company which has grown successfully over the last 8 years. It has been highly innovative and often collaborates with a number of external partners to produce high quality, innovative software for a wide range of customers.
TTT's owner, K, has been a driving force behind its success. He spends a great deal of time analysing what is happening in the marketplace and trying to predict what customers need from TTT, through a network of industry contacts. He has a strong vision for TTT and communicates this, with conviction, to his staff in regular face to face meetings. He recognises and rewards his staff when new developments are undertaken and completed successfully and believes that if staff feel appreciated, then they will be more motivated to succeed.
Which THREE of the following skills for a leader in a change adept Organization does K demonstrate?
Answer : A, C, E