CIPS Team Dynamics and Change L3M4 Exam Questions

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Total 90 questions
Question 1

'Other people are only ever in it for themselves, and never act for honourable or unselfish reasons'.



Answer : C

A more extreme view than skepticism, not even allowing for honourable motives.

Such a person is a 'cynic'.

In the context of this course, such a person would be likely to resist change, perhaps believing that there are ulterior motives around the need for change.


Question 2

'A person who is reliable in seeing a task through to the end'.

Which of the Belbin team roles is being described here?

(An easy one -- perhaps too easy)



Answer : C

Completer / finisher sees the task through to the end.

A scarce resource, in my experience...


Question 3

People are inherently happy at work.

Workers seek responsibility.

Financial reward at work is welcome, but motivation, job satisfaction and recognition are equally

A.



Answer : C

This is Theory Y.

X and Y are theoretical extremes for discussion purposes - they do not necessarily reflect real-life situations.

As a manager, do I tend towards X or Y? In the real world, as a manager of people, that's a really challenging questions.


Question 4

The potential benefits of a cross-functional team are just that -- potential. None is guaranteed. How-ever, some benefits seem more likely than others. Which one of the following suggested benefits is least likely to automatically follow from the creation of an effective cross-functional team?



Answer : A

Knowledge-sharing, improved communication and even increased motivation are likely (especially in the early days), of a cross-functional team.

Reduced stock levels may be one of the outcomes of the use of cross-functional teams, but it need-n't necessarily follow, nor may it be necessary / desirable.

The other factors shown here are usually highly desirable.


Question 5

Where there is transformational change coupled with a slow rate of change, is this:



Answer : A

This is a description of Evolution.

The others answers given may be the subject of other questions in this test.


Question 6

Conscious knowledge of one's own character and feelings -- a cornerstone of emotional intelligence -- sometimes described as 'know thyself':



Answer : C

Being aware of one's own strengths and weaknesses, one's effect on others, etc - self-awareness.

It is in your own self-interest to drive carefully, as well as being in the interests of other road-users.

The people who become CIPS members self-select through their application to the Institute for membership, and through their studies.


Question 7

According to CIPS / Profex, which of the following are not external stakeholders? Select two.



Answer : A, B

Lenders such as banks, and shareholders are connected stakeholders, thus they are not external.

The media and trade unions are external.


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Total 90 questions