CIPS L3M4 Exam Practice Test Instant Access

Question 1

In the Kubler-Ross Change Curve, which of these comes second?

AShock

BIntegration

CDenial

DDepression

Answer : C

The curve is: shock, denial, frustration and anger, depression, experimentation, decision, integration.

Therefore the answer to the QUESTION NO : is 'denial'.

Question 2

According to CIPS / Profex, which of the following are not external stakeholders? Select two.

ALenders, such as banks

BShareholders

CTrade unions

DThe media

Answer : A, B

Lenders such as banks, and shareholders are connected stakeholders, thus they are not external.

The media and trade unions are external.

Question 3

'A person who cares for individuals and the team, a good listener, finds it hard to take difficult deci-sions'. From the 'concern for people and feelings' section of Belbin's roles:

AResource-investigator

BCo-ordinator

CTeamworker

Answer : B

Teamworker.

Question 4

Conscious knowledge of one's own character and feelings -- a cornerstone of emotional intelligence -- sometimes described as 'know thyself':

ASelf-selection

BSelf-development

CSelf-awareness

DSelf-interest

Answer : C

Being aware of one's own strengths and weaknesses, one's effect on others, etc - self-awareness.

It is in your own self-interest to drive carefully, as well as being in the interests of other road-users.

The people who become CIPS members self-select through their application to the Institute for membership, and through their studies.

Question 5

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or of the future.

From the list shown, select the one answer which represents the solo leader, rather than the team leader.

AEncourages diversity, and lets team members be themselves

BCreates a mission that team members can work together to achieve

CChooses to limit their role in teamworking: delegates

DSets objectives and separate tasks for individual team members

Answer : D

The correct answer to the QUESTION NO : is: 'Sets objectives and separate tasks for individual team mem-bers'.

So in a sense, the 'team leader' allows the group to function / facilitates the group's success; where the 'solo leader' is more directive and 'involved'. If you have experience of military leadership you may wish to reflect on which camp those leaders fall into.

Question 6

The view that financial rewards are welcome, but are not everything; that workers are willing to take on responsibility and enjoy a problem-solving approach is in line with Theory (Douglas McGregor):

Answer : A

Theory Y

Workers are happY to be at work.

Question 7

Which of the following is a benefit from compliance with procurement processes and procedures? Select all that apply.

AReducing error

BMinimising the likelihood of damage to the organisation's reputation

CAvoiding unnecessary costs

DReducing the opportunity for fraud / crime

Answer : A, B, C, D

All of these options apply.

CIPS Team Dynamics and Change L3M4 Exam Practice Test