Invoice accuracy would affect which element of a company's balance sheet?
Answer : A
Comprehensive and Detailed Explanation From Exact Extract:
Receivables (debtors) represent money owed from customers. Incorrect invoicing affects these values and distorts reported working capital.
(Reference: CIPS L5M10 Study Guide, Financial impact of logistics, p. 67)
Jerry is a Supply Chain Manager at Barnacles Ltd. He wants a system that enhances integration with suppliers and allows joint visibility of inventory. Which system should he invest in?
Answer : B
Comprehensive and Detailed Explanation From Exact Extract:
CPFR promotes collaborative data sharing and joint visibility between supply chain partners, improving forecasting, replenishment, and inventory management accuracy. Data warehousing and WMS are internal systems; Six Sigma focuses on quality improvement, not collaboration.
(Reference: CIPS L5M10 Study Guide, CPFR systems and supply chain visibility, p. 5)
Whether a company should implement a Lean or Agile supply chain should be considered as part of which organisational document?
Answer : B
Comprehensive and Detailed Explanation From Exact Extract:
Choosing Lean vs. Agile is a long-term, structural design decision and is addressed in strategic planning. Tactical and operational plans translate strategy into mid- and short-term actions. (CIPS L5M10 Study Guide, p. 100)
Customer service levels can be measured using Service Level Agreements (SLAs). Which of the following are ''hard'' measures typically found in an SLA? Select THREE
Answer : A, C, D
Comprehensive and Detailed Explanation From Exact Extract:
''Hard'' measures are objective, quantifiable performance indicators---typical logistics/service measures include stock availability, first-time fix rate, and on-time delivery. Measures such as complaint seriousness and perceived satisfaction are ''soft'' (more subjective) but still useful. (Reference: CIPS L5M10 Study Guide, SLAs---hard vs soft measures, p. 60)
Which pieces of information would you require to calculate a BOM explosure? Select TWO
Answer : A, C
Comprehensive and Detailed Explanation From Exact Extract:
A BOM explosure determines net requirements by expanding the Bill of Materials for an order and offsetting it against current inventory/receipts to find what must be procured or made. Prices and lead times are relevant for scheduling/costing, not for the netting calculation itself. (CIPS L5M10 Study Guide, p. 182)
Which of the following are benefits of using Service Life-Cycle Management (SLM)? Select TWO.
Answer : C, D
Comprehensive and Detailed Explanation From Exact Extract:
SLM manages services across their life cycle --- including after-sales and support --- improving customer retention and resource planning. While beneficial long-term, it may increase costs rather than reduce them.
(Reference: CIPS L5M10 Study Guide, Service Life-Cycle Management, p. 65)
Which of the following is an EU Directive aimed at reducing the amount of electronic waste going to landfill?
Answer : B
Comprehensive and Detailed Explanation From Exact Extract:
WEEE (Waste Electrical and Electronic Equipment) is the EU directive targeting collection, treatment, and recycling of electrical/electronic waste to reduce landfill. (CIPS L5M10 Study Guide, p. 194)