CIPS Project and Change Management L5M8 Exam Questions

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Total 88 questions
Question 1

Which of the following change categories are introduced within a company in an incremental manner? Select TWO



Answer : A, B

Evolution and Adaptation both represent incremental change --- gradual, continuous improvements. In contrast, Revolution and Reconstruction are simultaneous or transformational in nature.


Question 2

At which stage of the project lifecycle is a kick-off meeting usually held and the project is assigned a budget?



Answer : B

The initiation stage follows the strategic stage in the project lifecycle. Here, project approval is granted, the kick-off meeting occurs, and a budget is formally assigned. This ensures stakeholder alignment before detailed planning begins.


Question 3

Parker Incorporated is launching a new product which customers will never have seen before. As it is completely unknown to the marketplace, which type of change situation is to be expected?



Answer : D

Open-ended change occurs when outcomes cannot be predicted due to novelty or lack of precedent. There is no reliable data to forecast consequences, unlike contained (partially known) or closed (fully known) changes.


Question 4

During the convergence phase of a market lifecycle, which of the following are true? Select TWO



Answer : C, D

In the convergence phase, products/services become standardised, competition intensifies, and firms seek cost efficiency. Mergers and acquisitions increase as companies consolidate to sustain market position.


Question 5

Zumaya is a Procurement Manager and has recently introduced a new e-sourcing tool. She is evaluating the change against the metrics identified at the start and will continue monitoring as staff use the system. What type of evaluation is this?



Answer : D

Summative evaluation assesses effectiveness and outcomes against predefined measures once a change has been implemented (and as benefits are realised). Process evaluation focuses on ''how'' the change was implemented; ROI is purely financial.


Question 6

Zoo Ltd uses Lean manufacturing techniques and Six Sigma in order to improve process efficiencies. What type of changes would you expect to see at this organisation?



Answer : B

Lean and Six Sigma typically drive incremental, continuous improvements to processes. L5M8 categorises this as adaptation---ongoing, small-scale changes rather than radical overhauls.


Question 7

Which of the following is a 'push' strategy for change?



Answer : A

Push strategies use authority or power to impose change (e.g., coercion, threats, mandates). Pull strategies rely on persuasion, involvement, and communication to encourage voluntary acceptance.


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Total 88 questions