Cisco 500-052 UCCXD Exam Questions Instant Access

Question 1

Which statement is true about the ability to look up customers in Cisco Context Service?

AExactly one customer object is returned, based on the search parameters that are provided

BIf more than one customer object is found, a failure is returned, based on the search parameters that are provided.

CAn array of customer objects is returned, based on the search parameters that are provided.

DCisco Context Service does not provide the ability to look up customers.

Answer : C

Question 2

What are the peripheral variables in the Set Enterprise Call Info step related to?

Acall variables

Bcustom variables

Cscript parameters that are passed from the application configuration

DECC variables

Answer : A

Question 3

In the Expression Editor panel of Cisco Unified Contact Center Express Script Editor, what are three reasons to use the Java tab ? (Choose three.)

Ato invoke a specified method of a custom Java class

Bto reference a variable of a custom Java Object

Cto pass variables between two different workflows

Dto create an object for the purpose of executing methods on a remote computer

Eto get a reference to the Contact and Session states

Fto allow for arguments to be passed to a specified method

Answer : A, B, F

Question 4

In Cisco Unified Contact Center Express Serviceability, what is the status of the database subsystem on the Control Center page, if the database subsystem in not configured?

Ashut down

Bout of service

Cpartial service

Dnot configured

Answer : D

Question 5

Which server cannot be configured during the installation phase when installing Cisco Unified Contact Center Express on Cisco Unified Computing System servers?

ACisco Unified Communications Manager server

BDNS server

CNTP server

DSMTP server

Answer : D

Question 6

Which interface is used to configure debug parameters for log files?

ASystem Parameters

BTrace Configuration

CControl Center

DDatastore Control Center

Answer : B

Question 7

What is the maximum number of concurrent agent web chat sessions that are supported on the highest class server?

A75

B25

C50

D120

Answer : C

Cisco Unified Contact Center Express 500-052 UCCXD Exam Questions