Cisco AppDynamics Professional Implementer 500-430 CAPI Exam Questions

Answer : D, E

The AppDynamics Controller Admin Console lets you configure certain global settings for the Controller, such as metric retention periods, UI notification triggers, tenancy mode, and accounts in multi-tenancy mode1. Two of the settings that an administrator can configure from the AppDynamics Controller Admin Console are:

License allocation: This setting allows you to view and manage the license usage and availability for your Controller. You can see the total number of licenses, the number of licenses in use, the number of licenses available, and the license expiration date for each agent type.You can also allocate licenses to specific applications or accounts, and set license limits and alerts2.

Retention periods: This setting allows you to specify how long the Controller retains the metric data and the event data for your monitored applications. You can configure the retention periods for different types of data, such as minute-level metrics, hour-level metrics, day-level metrics, transaction snapshots, and events.You can also configure the data purge schedule and the data backup schedule3.

Answer : C

A load balancer is a network device that distributes incoming traffic among a group of servers or nodes. A load balancer can improve the performance, availability, and scalability of a service by balancing the load and providing failover mechanisms. In the context of AppDynamics, a load balancer can be used to route the traffic from the Controller and other Events Service clients to the Events Service nodes. The Events Service is the on-premises data storage facility for unstructured data generated by Application Analytics, Database Visibility, and End User Monitoring deployments.

One of the reasons why a load balancer would be deployed in production for a single-node Events Service cluster is to allow for deployment growth in the future. A single-node Events Service cluster is suitable for test environments or small-scale deployments, but it does not offer data replication or scalability. If the data volume or availability requirements increase, the Events Service cluster needs to be expanded to a multi-node cluster, which consists of three or more nodes. Deploying a load balancer in front of a single-node Events Service cluster makes it easier to add more nodes later, without having to modify the configuration of the Controller and other Events Service clients.The load balancer can also provide a single endpoint for the clients and enable load balancing and failover among the nodes1.

The other options are not valid reasons for deploying a load balancer for a single-node Events Service cluster. Option A is incorrect, because the embedded Events Service is not meant to be used along with the single-node cluster, as it runs on the same machine as the Controller and does not offer data replication or scalability.The embedded Events Service is only used by the Database Visibility product by default, and it is not recommended for production Application Analytics or EUM installations1. Option B is incorrect, because hiding the Events Service server's real name is not a security or performance benefit, and it can be achieved by other means, such as DNS or firewall rules. Option D is incorrect, because a load balancer cannot provide redundancy for a single-node, as there is no other node to fail over to in case of a node failure.A load balancer can only provide redundancy for a multi-node cluster, which has data replication and fault tolerance1.Reference:Events Service Deploymentin the AppDynamics documentation.

Answer : B, C

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the two reasons that would require an administrator to install the Events Service cluster manually are:

Security concerns with passwordless SSH (B): This is a valid reason because the automated installation of the Events Service cluster requires passwordless SSH access to the target hosts. Passwordless SSH allows the Enterprise Console to execute commands on the remote hosts without prompting for a password. However, some organizations may have security policies that prohibit passwordless SSH access, as it may pose a risk of unauthorized access or malicious attacks.In such cases, the administrator can install the Events Service cluster manually, by following the steps described in the Manual Installation of the Events Service Cluster document1.

Security requirements to install using a non-root user account : This is a valid reason because the automated installation of the Events Service cluster requires root privileges on the target hosts. Root privileges allow the Enterprise Console to create directories, change permissions, and install packages on the remote hosts. However, some organizations may have security policies that restrict root access, as it may pose a risk of accidental or intentional damage to the system.In such cases, the administrator can install the Events Service cluster manually, by following the steps described in the Manual Installation of the Events Service Cluster document1. The administrator can use a non-root user account that has sudo privileges to perform the manual installation.

The incorrect options are:

Installation on SUSE Linux (A): This is not a valid reason for manual installation, because the automated installation of the Events Service cluster supports SUSE Linux as one of the compatible operating systems.The Enterprise Console can install the Events Service cluster on SUSE Linux hosts using the automated installation process, as long as the hosts meet the prerequisites described in the Events Service Requirements document2.

Installation on Windows (D): This is not a valid reason for manual installation, because the Events Service cluster does not support Windows as an operating system. The Events Service cluster can only run on Linux hosts, as it is based on Apache Cassandra, which is a Linux-based distributed database.The Events Service cluster cannot be installed on Windows hosts, either manually or automatically2.

1: Manual Installation of the Events Service Cluster - AppDynamics

2: Events Service Requirements - AppDynamics

Answer : C, E

The AppDynamics .NET Agent can instrument both 32-bit and 64-bit processes, as long as they are running on a supported .NET Framework version and operating system. The agent automatically detects the process architecture and loads the appropriate profiler DLL.You can also specify the process architecture manually in the agent configuration file1. The AppDynamics .NET Agent also supports instrumentation of multiple instances of the same application, such as Windows services or standalone applications. You can configure the agent to assign different tier and node names for each instance, based on the process name, process ID, or command line arguments.This allows you to monitor the performance and health of each instance separately2.

The other statements are false because:

A) AppDynamics .NET Agent does support instrumenting processes running multiple App domains. The agent can monitor multiple App domains within a single process, as long as they are running the same .NET Framework version.The agent can also monitor multiple applications within a single App domain, by using the Standalone Applications element in the agent configuration file3.

B) AppDynamics .NET Agent does not automatically discover all the Windows services to be instrumented. The agent automatically instruments IIS applications only. For Windows services or standalone applications, you need to manually configure the agent by editing the agent configuration file and adding the Windows Services or Standalone Applications element.You also need to provide the executable name, tier name, and node name for each service or application4.

D) AppDynamics .NET Agent does not require that the Windows services are running under the ''App.pool identity user'' account. The agent can instrument Windows services running under any user account, as long as the account has sufficient permissions to load the agent profiler DLL and access the agent configuration and log files.The ''App.pool identity user'' account is only required for IIS applications that run in an application pool5.

Answer : A, E

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the two reasons for the missing correlated server-side snapshots are:

Server has set the HttpOnly flag on all cookies. (A) This is a valid reason because the HttpOnly flag is a security feature that prevents client-side scripts from accessing the cookies. However, the AppDynamics JavaScript Agent relies on the cookies to correlate the browser snapshots with the server-side snapshots. The JavaScript Agent injects a cookie named _appdyn_browser into the browser requests, which contains the correlation information. If the server sets the HttpOnly flag on all cookies, including the _appdyn_browser cookie, the JavaScript Agent cannot read or modify the cookie, and the correlation fails.To enable the correlation, the server should not set the HttpOnly flag on the _appdyn_browser cookie12.

Server-side application is not instrumented with server agent. (E) This is a valid reason because the server-side snapshots are collected by the AppDynamics app agents that instrument the application servers. The app agents monitor the business transactions that are executed by the server-side application, and capture the execution context, call graphs, errors, and metrics. If the server-side application is not instrumented with the app agent, the server-side snapshots are not available, and the correlation fails.To enable the correlation, the server-side application should be instrumented with the app agent that is compatible with the application server and the Controller34.

The incorrect options are:

Correlated server-side snapshots work only for .NET Applications. (B) This is not a valid reason because the correlated server-side snapshots work for any application server that is instrumented with the AppDynamics app agent, not only for .NET applications. The AppDynamics platform supports various application servers, such as Java, .NET, PHP, Node.js, Python, and C/C++.The app agents collect the server-side snapshots for the business transactions that are executed by the application server, regardless of the programming language or framework34.

Correlated snapshots are visible only if the injection mechanism is Automatic. This is not a valid reason because the correlated snapshots are visible regardless of the injection mechanism. The injection mechanism refers to the way the AppDynamics JavaScript Agent is inserted into the web pages. There are two injection mechanisms: Automatic and Manual. The Automatic injection mechanism uses the app agent to inject the JavaScript Agent into the web pages that are served by the application server. The Manual injection mechanism requires the user to manually insert the JavaScript Agent into the web pages. Both injection mechanisms support the correlation of the browser snapshots and the server-side snapshots, as long as the JavaScript Agent and the app agent are configured correctly .

Correlated snapshots are visible only if browser is Chrome. (D) This is not a valid reason because the correlated snapshots are visible regardless of the browser. The AppDynamics JavaScript Agent supports various browsers, such as Chrome, Firefox, Safari, Edge, and Internet Explorer. The JavaScript Agent collects the browser snapshots for the web pages that are loaded by the browser, and correlates them with the server-side snapshots, regardless of the browser type or version .

Correlated server-side snapshots are visible only if Java version is 1.7+. (F) This is not a valid reason because the correlated server-side snapshots are visible regardless of the Java version. The AppDynamics Java Agent supports various Java versions, such as 1.5, 1.6, 1.7, 1.8, and 11. The Java Agent collects the server-side snapshots for the business transactions that are executed by the Java application server, and correlates them with the browser snapshots, regardless of the Java version or vendor .

1: Browser Snapshots - AppDynamics

2: Troubleshoot Browser RUM - AppDynamics

3: Transaction Snapshots - AppDynamics

4: Supported Environments and Versions - AppDynamics

[5]: Browser Real User Monitoring - AppDynamics

[6]: Set Up and Configure Web EUM - AppDynamics

[7]: Browser Support - AppDynamics

[8]: Java Agent - AppDynamics

[9]: Java Supported Environments - AppDynamics

Answer : D

To upgrade the AppDynamics Java Agent, you need to copy the existing agent directory to a backup location and replace it with the new agent directory. You also need to copy any configuration file changes made in the old directory to the new agent directory. After that, you need to restart the application JVM where the Java Agent is installed, so that the new agent can take effect. Restarting the application JVM is the only required step for the upgrade to succeed.You do not need to restart the host machine, the Machine Agent, or the AppDynamics Controller12.Reference:Upgrade the Java Agent,Release Upgrade Checklist for Java Agents

Answer : C

AppDynamics recommends that you terminate SSL connections from agents at a reverse proxy or a load balancer in front of the Controller, rather than at the Controller itself. This improves the performance and scalability of the Controller by offloading the SSL processing to the proxy or load balancer. It also simplifies the configuration and management of SSL certificates and truststores. To enable this option, you need to configure the proxy or load balancer to accept SSL connections from agents and forward them to the Controller using HTTP. You also need to configure the agents to use SSL and point to the proxy or load balancer host and port. SeeEnable SSL for the Java Agentfor an example.Reference:Agent-to-Controller ConnectionsandEnable SSL and SSH for Database Agent Communicationsin the AppDynamics documentation.