Cisco 500-442 Administering Cisco Contact Center Enterprise CCEA Exam Practice Test

Page: 1 / 14
Total 59 questions
Question 1

Which two servers can be accessed from the Web Administration tool? (Choose two.)

Answer : B, D

Question 2

Which two components are needed to setup RONA? (Choose two.)

Answer : D, E

Question 3

In a CCE Call Flow, which step comes after the call arrives and is held on a port on the Ingress Gateway?

Answer : C

Question 4

Which server holds the .wav files on a UCCE environment?

Answer : D

Question 5

What value is used for Variable REQUERY_NO ANSWER?

Answer : D

Question 6

In Finesse, how are different gadgets enabled for specific team members?

Answer : C

Question 7

How many teams can an Agent be a part of?

Answer : A

Page:    1 / 14   
Total 59 questions