Cisco 500-445 Implementing Cisco Contact Center Enterprise Chat and Email CCECE Exam Practice Test

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Total 56 questions

Question 1

What is the minimum required network bandwidth for an agent connecting to the ECE servers at login?



Answer : D

Question 2

Which sequence should be followed while starting ECE?



Answer : A

Question 3

Where is the Script selector in CCE mapped in ECE?



Answer : B

Question 4

Which two ways are departments configured? (Choose two.)



Answer : A, B

Question 5

What are two considerations when installing Web Servers? (Choose two.)



Answer : D, E

Question 6

How long before incoming activities coming to aliases, for which there are no workflows configured, are moved to the exception queue?



Answer : A

Question 7

What are three steps in an email process flow? (Choose three.)



Answer : D, E, F

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Total 56 questions