Cisco 700-651 CASE Exam Questions Instant Access

Question 1

Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?

AMaximize Customer Investment Value

BEvaluate Expansion Opportunities

CIdentify Coverage Gaps

DCapitalize on Renewals

Answer : B

https://impact.cisco.com/2016/02/5-key-touchpoints-in-the-customer-lifecycle-creating-customers-for-life/

Demonstrate commitment to a customer's business objectives by suggesting complementary solutions designed to improve network performance. By tracking and managing the lifecycle of these products, your business stands to gain an ongoing annuity stream that adds up over time.

Question 2

How does Cisco Enterprise licensing provide a customer advantage?

AIt requires individual licensing per device

BIt simplifies collaboration solutions

CIt simplifies bandwidth licensing

DIt requires individual licensing per product

Answer : B

https://www.cisco.com/c/dam/en/us/products/collateral/software/q-and-a-c67-738992.pdf

Question 3

Which option does collaboration in context refer to?

Adesign documents used to sell the solution

Bhow customers purchase collaboration solutions

Chow the customer uses collaboration to address their needs

Dphysical collaboration components

Answer : C

Question 4

Which purpose of the Customer Lifecycle is true?

Aunderstanding why single-transaction customers are preferred

Bunderstanding what a customer needs between onboarding and renewing, and creating a customer for life

Cunderstanding when you should no longer be selling products to a customer and start focusing on new customers

Dunderstanding how to entice the customer to contact you when they want to purchase additional products

Answer : B

Question 5

Which BOM tool must be referenced when design requirements are outside the scope of Cisco preferred architectures?

ACisco Preferred Architecture Design Overview

BCisco Solution Reference Network Designs Guide

CPreferred Architecture Cisco Validated Design

DPreferred Architecture Application Cisco Validated Design

Answer : B

Question 6

Which percent of IT spending is controlled by IT?

A50%

B40%

C60%

D80%

Answer : B

Question 7

How many user profiles does the Cisco UCL Enhanced Plus support?

A10

Answer : B

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100101.html

Cisco Collaboration Architecture Sales Essentials 700-651 CASE Exam Questions