Gwen works for a small company where she has been asked to find a cost-effective option for providing comprehensive customer service. The finance, technical support, sales and customer service departments all need to share information about their customers. Gwen is considering adoption of a customer relationship management (CRM) application. Which of the following would be the most cost-effective solution?
Answer : C
Virtualization software transforms the hardware resources of a physical computer to create a fully functional virtual computer that can run its own operating systems and applications. In addition to the CPU and RAM, which hardware resources are used by virtualization software?
Answer : B
Carol is experiencing read/write errors when trying to save files on her Windows-based laptop. To correct the issue, she could consider performing which of the following maintenance tasks?
Answer : C
On your Windows laptop, you store all your vacation photos and your entire digital music library. Concerned about data loss, you perform frequent backups. Your laptop has recently been stolen and you need to restore your files to a desktop computer. Which Windows tool would you use to recover and set up the saved copies of your files onto your desktop computer?
Answer : A
What is the distinguishing difference between a LAN and WAN?
Answer : A
Ron has an older computer to which he frequently downloads and saves company files. He recently noticed that he was running low on disk space and decided to delete many old files that he no longer needed. He now notices that it takes a long time to open or save documents to his hard drive. Which maintenance task can help?
Answer : A
Which type of attack involves the installation of malicious code on personal computers or servers that redirects Internet traffic from a legitimate Web site to an identical-looking but malicious imposter Web site?
Answer : A