A technician receives a phone call from a traveling sales representative indicating that the maps application on a phone is not working. The representative runs a speed test on the phone and gets ~10Mbps in both directions. Which of the following settings should the technician check first to troubleshoot the issue?
Answer : C
GPS (Global Positioning System) is a feature that allows a phone to determine its location by receiving signals from satellites. A maps application relies on GPS to provide accurate directions and navigation. If GPS is turned off or not working properly, the maps application may not function as expected.
The other options are not relevant to the issue. Airplane mode is a setting that disables all wireless communication on a phone, including cellular, Wi-Fi, Bluetooth, and GPS. However, since the representative runs a speed test and gets ~10Mbps in both directions, it means that airplane mode is not enabled. PRL (Preferred Roaming List) is a database that contains information about the cellular towers and networks that a phone can connect to. Updating the PRL can improve the phone's signal strength and coverage, but it does not affect the maps application. LTE (Long Term Evolution) is a standard for high-speed wireless communication on mobile devices. It is related to the cellular data speed and quality, but not to the maps application.
To troubleshoot the issue, the technician should check the GPS settings on the phone and make sure that it is turned on and has a clear view of the sky. The technician should also verify that the maps application has permission to access the GPS location. If the problem persists, the technician may suggest resetting the network settings, updating the phone's software, or contacting the maps application's support team.
CompTIA A+ Certification Exam Core 1 Objectives1
The Official CompTIA A+ Core 1 Student Guide (Exam 220-1101) eBook2
How to Fix Google Maps When It's Not Working on Android - MUO3
Apple Maps Not Working?5 Fixes to Get You Back on the Road (2023)4
A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?
Answer : A
The pink hue is most likely caused by physical cabling issues
the output on a monitor is clear but has a pink hue, it could be due to an issue with the physical cabling connecting the monitor to the computer. The video signal may be degraded or distorted due to a damaged or loose cable. The technician should check and replace the cable if necessary to resolve the issue.
Which of the following components enables the input on a mobile device's touch screen?
Answer : B
The digitizer is the component that enables input on a mobile device's touch screen. It is a transparent layer that sits over the screen and detects the location of touch inputs. OLED (Organic Light Emitting Diode) is a type of display technology. Inverter is a component used in older LCD displays to provide power to the backlight. CMOS (Complementary Metal-Oxide-Semiconductor) sensor is a type of image sensor used in digital cameras and smartphones to capture images. Reference: CompTIA A+ Certification Exam: Core 1 - Page 177
A technician is troubleshooting a network issue and needs to check the status of a local network device in the least disruptive manner possible_ Which of the following tools should the technician use to accomplish this task?
Answer : A
A network tap is a device that can be used to monitor and analyze the traffic and data that pass through a network. A network tap can be inserted between two network devices, such as a switch and a router, and capture the packets that flow in both directions. A network tap can then send a copy of the packets to another device, such as a laptop or a server, for inspection and troubleshooting. A network tap can help diagnose and resolve network issues, such as performance, security, or configuration problems.
A network tap is the least disruptive tool for checking the status of a local network device, because it does not interfere with the normal operation of the network. A network tap does not alter or block the packets that it captures, and it does not introduce any latency or noise to the network. A network tap can also operate in stealth mode, which means that it is invisible to the network devices and cannot be detected by hackers or attackers.
Which of the following server types can dynamically assign primary and secondary DNS?
Answer : A
A DHCP (Dynamic Host Configuration Protocol) server is a server type that can dynamically assign IP addresses and other network configuration parameters to clients, such as primary and secondary DNS (Domain Name System) servers. DNS servers are responsible for resolving hostnames to IP addresses and vice versa. A global catalog server, a web server, and a name server are not involved in DHCP operations.
Which of the following translates a hostname to IP addresses?
Answer : C
DNS stands for Domain Name System, which is a network service that translates hostnames to IP addresses. Hostnames are human-readable names that identify devices or services on the Internet, such as www.google.com or mail.yahoo.com. IP addresses are numerical identifiers that specify the location of devices or services on the Internet, such as 172.217.14.206 or 98.137.11.163. DNS allows users to access websites or services by using hostnames instead of IP addresses, which are easier to remember and type. DNS also allows hostnames to change their IP addresses without affecting the users, which can improve performance and security.
What is DNS? | How DNS Works | Cloudflare: This article explains the concept of DNS, its components, its functions, and its benefits.
Hostname vs. IP - address - Stack Overflow: This answer compares the differences between hostnames and IP addresses, and how DNS resolves them.
How DNS Works: Domain Name System(DNS): This article illustrates how DNS works with diagrams and examples.
An organization keeps receiving spam that appears to come from its own domain No accounts have been compromised. Which of the following will BEST mitigate this issue?
Answer : C
The BEST solution to mitigate spam that appears to come from an organization's own domain is to implement SPF (Sender Policy Framework). SPF is an email validation protocol designed to detect and prevent email spoofing, which is a common tactic used by spammers. By publishing SPF records in the organization's DNS (Domain Name System), the recipient's mail server can check if an incoming email originated from a valid source. If the email fails SPF authentication, it can be blocked or flagged as spam. Therefore, SPF helps to prevent email spoofing and mitigate the risk of spam coming from an organization's own domain