CompTIA A+ Certification Exam: Core 1 (2026) 220-1201 Practice Questions

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Total 504 questions
Question 1

A customer reports slow network speeds. Which of the following components is most likely failing?



Answer : B

ANetwork Interface Card (NIC)is the hardware responsible for network connectivity. If the NIC is failing or underperforming (e.g., due to a bad driver, hardware fault, or misconfiguration), it can causeslow or unstable network speeds.

Option A (CPU):A failing CPU affects overall system performance but not specifically network speed.

Option C (HDD):A slow hard drive causes application lag, but not poor network performance.

Option D (RAM):Affects multitasking and speed, not network throughput.

CompTIA A+ Core 1 Exam Objective Reference:

Objective 3.5: Given a scenario, troubleshoot problems related to wired and wireless networks.

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Question 2

A user's laptop keyboard is distorted and is no longer flat. Which of the following components most likely failed?



Answer : A

Comprehensive and Detailed Explanation

CompTIA A+ describes swollen or warped laptop chassis components as a classic symptom of a failing or swollen lithium-ion battery.

A swollen battery can:

Warp the keyboard

Push the bottom panel outward

Bend or distort the laptop frame

This is a safety hazard and requires immediate replacement.

Why the other answers are incorrect

B . RAM -- Cannot cause physical warping.

C . Keyboard -- May fail electronically, but does not physically deform itself.

D . HDD -- Located away from the keyboard and cannot distort the chassis.

Final Answe r: A


Question 3

A user reports intermittent latency when accessing an internal website hosted at a remote office. Which of the following should a technician do? (Select two)



Answer : B, F

When troubleshooting intermittent latency to a remote internal resource, CompTIA A+ recommends using tools that help identify where latency occurs and whether it is consistent or fluctuating over time. The best tools for this scenario are ping -t and tracert.

Ping -t (B) sends continuous ICMP echo requests, allowing the technician to observe packet loss, fluctuating response times, or timeouts. This helps identify intermittent connectivity problems that occur at specific times, such as bandwidth congestion, routing instability, or wireless interference.

Tracert (F) maps each hop between the local workstation and the remote office. If latency spikes occur only after a particular hop---such as a VPN tunnel, MPLS gateway, or inter-office router---that device becomes the suspected bottleneck. This makes tracert essential for isolating WAN-related slowdowns.

Ipconfig /all (A) only provides local configuration and does not diagnose latency. Nslookup (C) is for DNS testing---not latency to a specific internal host. Examining switchports (D) helps with local issues but not remote latency. QoS (E) is a solution, not a troubleshooting step. Calling ISP (G) may be premature unless testing confirms ISP-related issues.

Thus, ping -t and tracert are the correct diagnostic tools.


Question 4

A technician is troubleshooting an iOS-based device. The device's owner reports that the battery is discharging more quickly than expected. The technician inspects the following device parameters and configuration:

Battery health: 82% Battery charge: 46% Hotspot: On Roaming: On Used space: 48/64GB Warranty: Expired

Which of the following would most likely cause the issue?



Answer : C

An actively utilized mobile hotspot is the most likely cause of the accelerated battery discharge. Hotspot functionality requires the phone to maintain a cellular data connection while simultaneously operating its Wi-Fi radio to provide internet access to connected devices. This creates continuous processor, cellular modem, and wireless-radio activity, which can consume battery power rapidly. Battery health of 82% indicates some normal degradation, but it is not sufficiently low by itself to explain an abrupt increase in power consumption. Roaming can increase battery use when the device repeatedly searches for or switches between cellular networks, but the scenario explicitly indicates that the hotspot is being utilized, making it the stronger cause. The expired warranty has no technical relationship to battery consumption, and the amount of used storage does not directly cause rapid battery discharge.


Question 5

A Wi-Fi router is set up in a central room. A user on the outer edge of the building reports slow connections and intermittent internet drops. Which of the following actions will solve the issue?



Answer : D

CompTIA A+ explains that Wi-Fi issues at the edges of a building are typically caused by weak signal coverage, not client configuration. The recommended solution is to add additional wireless access points (APs) or mesh extenders to expand coverage and eliminate dead zones.

Enabling 5GHz would worsen the problem because 5GHz has shorter range and penetrates walls less effectively than 2.4GHz. Flushing DNS affects name resolution, not wireless signal strength. Upgrading the NIC to Wi-Fi 6 improves maximum throughput but still depends on sufficient signal, which the user does not have.

Additional APs ensure strong signal-to-noise ratio, consistent throughput, and stable roaming all solutions emphasized in the A+ wireless troubleshooting section. Therefore, option D is the correct and CompTIA-aligned fix.


Question 6

A shared printer experiences an outage when users submit numerous print jobs at the same time. Which of the following will an engineer most likely do after verifying network connectivity?



Answer : D

In networked print environments, print jobs are processed through a system service called the print spooler. CompTIA A+ stresses that when shared printers fail due to job overload, the problem often lies with a hung or overloaded spooler service, especially when multiple jobs are sent simultaneously. The spooler queues, organizes, and processes print jobs; if it becomes overwhelmed or corrupted, printing stops completely even though the network and printer hardware remain functional.

After verifying network connectivity---as the question states--- the next logical and CompTIA-aligned troubleshooting step is to restart the spooler service (D). Restarting it clears stuck or corrupt jobs, reinitializes print processing, and restores functionality without requiring a full server reboot or reinstallation of drivers.

Rebooting the server (A) may work but is unnecessarily disruptive and affects multiple services. Reinstalling printer drivers (B) is only warranted for driver corruption issues and is not the first step for spooler congestion. Resetting the printer to factory defaults (C) erases settings and is far too drastic for a simple print queue issue.

Therefore, the most efficient and technically correct action is restarting the print spooler service, restoring printing immediately while maintaining normal server operations.


Question 7

Which internet connection type will most likely experience interference from rain?



Answer : C

CompTIA A+ identifies satellite internet as the connection type most susceptible to weather-related interference, particularly rain, snow, and heavy cloud cover. This phenomenon is known as rain fade. Satellite connections rely on high-frequency microwave signals transmitted between a dish antenna at the customer site and an orbiting satellite. Moisture in the atmosphere absorbs and scatters these signals, causing latency spikes, reduced bandwidth, or complete signal loss during storms.

Fiber (A) uses light signals through glass fiber and is immune to electromagnetic and weather interference. Cable internet (B) uses shielded coaxial lines buried or run overhead, but rain does not affect signal quality in normal conditions. DSL (D) uses telephone lines, which may degrade with physical line issues, but not directly due to rain in the same way satellite is affected.

Thus, satellite internet is most likely to experience signal degradation during rain conditions.


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Total 504 questions