CompTIA A+ Certification Exam: Core 2 220-1202 Practice Questions

Answer : B

A VPN is the best choice because it is designed to provide secure remote access to an internal network over the Internet by creating an encrypted tunnel. Once the VPN is established, the remote user's device effectively becomes part of the corporate network and can use the appropriate tools for each server type (for example, SSH to Linux and RDP to Windows) without exposing those management services directly to the public Internet. Quentin Docter explains that a VPN ''extends your company's internal network across the Internet,'' creating a private connection through ''encryption and encapsulation,'' and that the host becomes part of the internal network (often receiving an internal IP). The All-in-One guide reinforces this by describing VPNs as an encrypted tunnel over the open Internet.

By comparison, RDP is ''used exclusively with Microsoft operating systems,'' so it doesn't meet the Linux requirement. FTP is for file transfers, not full secure remote access, and RMM is primarily for centralized IT monitoring/management rather than a general user remote-access method.

Answer : B

An MSDS providessafety and emergency procedures, such as what to do if a battery leaks or catches fire. It is not a technical or setup guide.

FromTravis Everett -- CompTIA A+ All-in-One Exam Guide:

''An MSDS contains safety information, including handling, storage, and emergency procedures related to potentially hazardous components like UPS batteries.''

Answer : C

Remote wipeis a mobile device management (MDM) feature that allows administrators to erase data remotely if a device is lost or stolen, preventing unauthorized access to corporate or personal information.

FromQuentin Docter -- CompTIA A+ Complete Study Guide:

''Remote wipe features enable a device to be cleared of all sensitive data if it is lost or stolen. This is one of the most effective ways to prevent unauthorized access to corporate resources.''

Answer : C

BSOD after driver installation suggests a compatibility issue.Safe Mode allows rollback of driversthat may be causing the crash.

FromTravis Everett -- CompTIA A+ All-in-One Exam Guide:

''If a BSOD occurs after a driver update, boot into Safe Mode and roll back to the previous driver version to restore system stability.''

Answer : C

The correct answer is C because the representative should first verify what the warranty covers and then handle the customer professionally by reviewing available repair or replacement options. Liquid damage is commonly treated differently from normal product defects. The Mike Meyers/Mark Soper material explains that liquid contact indicators are often used so a carrier or manufacturer can determine whether water damage is covered or refused under warranty. The All-in-One Exam Guide also states that technicians should offer repair or replacement options as needed and allow the customer to decide among valid options. CompTIA's Core 2 objectives include setting expectations, communicating status, offering repair/replacement options, and providing proper documentation. Therefore, automatically replacing the laptop is not appropriate, but immediately declining or escalating to legal/manufacturer support is premature unless the warranty or store policy requires it.

Answer : C

A Potentially Unwanted Program (PUP) is software that a user may not have knowingly installed. It often gets bundled with legitimate software and installs without full disclosure. PUPs can affect performance, change system settings, or display unwanted ads but are not necessarily malicious like viruses or ransomware.

A . Viruses replicate and spread; they are generally more harmful and not 'bundled' in the same way.

B . Ransomware encrypts files for payment and is deliberately malicious.

D . A Trojan disguises itself as legitimate software to perform malicious actions but is not typically pre-bundled by legitimate publishers.

CompTIA A+ 220-1102 Objective 2.5: Given a scenario, detect, remove, and prevent malware using appropriate tools and methods.

Study Guide Section: Types of malware --- PUPs and bundled software

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Answer : B

The requirement is secure remote access to both Linux and Windows servers while working from home. A VPN is designed to securely extend internal network access across the public Internet. Quentin Docter states that a ''virtual private network (VPN) extends your company's internal network across the Internet,'' allowing clients to connect ''securely and privately,'' and that it creates a secure tunnel ''through the process of encryption and encapsulation,'' making the remote host appear as part of the internal network with an internal IP.

Mike Meyers' Lab Manual reinforces that VPNs work by ''setting up an encrypted tunnel between the two points---over the open Internet---creating what we call a virtual private network (VPN),'' enabling remote users to function as if they were plugged into the office LAN.

FTP is not secure by default and is file-transfer-only (not full network access). RDP is Windows-focused and provides a remote desktop session, not generalized secure access to mixed OS servers. RMM is a management platform for IT monitoring/maintenance, not the primary secure access method for end users. Therefore, VPN (B) best meets the requirement.