CompTIA CTT+ Essentials Certification Exam TK0-201 CTT+ Practice Questions

During a training class, a few aggressive learners continued to dominate the question and answer sessions. Which of the following is the FIRST course of action for the instructor to take?

An instructor is instructing a class of thirty learners. One learner is constantly disrupting the class by talking in a loud voice. Which of the following actions should the instructor take FIRST?

An instructor uses learner information gathered at the beginning of the course within delivery. This is an example of:

An instructor has a learner in the class that is struggling with the subject matter being presented. The instructor notices the learner making facial expressions. Which of the following will MOST likely help the learner with the material?

In a classroom setting, the same student keeps calling out the answer, stopping other students from participating. Which of the following would remedy this situation while motivating all learners?

A trainer has been tasked with developing a safety course for workers in a manufacturing plant. Which of the following learning styles would be used MOST often?

The trainer is instructing a course on a specific job function using an upgraded application. Before the trainer introduces the new features within the application that make specific tasks easier, the trainer should FIRST:

A student points out an error in the training materials during a class. Which of the following is the BEST course of action the trainer should take?

Implementing a brief daily quiz helps to:

An instructor is previewing the class materials for a course. The instructor notices that a method to monitor learner progress is not included with the course materials. Which of the following should the instructor do NEXT?

Certain business practices are driven by scenarios that are centered on performing specific tasks. The BEST delivery method would be:

An instructor needs to assign a multi-part assignment to an online class. Which of the following deliveries would maximize student engagement?

A student insists on asking advanced non-relevant questions during class. The instructor believes the student is challenging their knowledge. Which of the following shows how the instructor would BEST handle the situation?

Which of the following is a reason learners are NOT responding to questions from a trainer?

After teaching a particularly technical lesson, it is clear that some students do not understand the purpose of the lesson. Which of the following shows how an instructor could BEST handle the situation?

Which of the following statements describes a good method to motivate learners to ask questions?

Fifteen minutes before class is to start, a trainer realizes there is no overhead projector or screen to deliver the presentation. Which of the following solutions will minimize impact to the learning experience while minimizing class delay and cost?

The MAIN reason for conducting end-of-course assessments is to:

An instructor is leading a class that has multiple purposes in the industry. The learners come from different disciplines and technical backgrounds. Which of the following will BEST assist the instructor in conducting a successfulcourse?

Which of the following is MOST likely to motivate an at-risk student?

An instructor asks a learner a question. The learner's response confuses some of the other learners. Which of the following would be the BEST action for the instructor to take?

An instructor is conducting a virtual classroom with an international audience and finds that any single method used for delivery of the material leaves about a third of the learners uninvolved. Which of the following is the BEST course of action?

A trainer receives unfavorable evaluations for a mandatory class held on a Saturday. Which of the following should the trainer do?

During a lecture, learners continuously interrupt by asking each other questions over the topic. Which of the following should the instructor do to better assist the learners during the class?

Implementing a brief daily quiz helps to:

In each asynchronous learning session, the trainer needs to:

Which of the following would an instructor do with a new class to get the learners involved?

An instructor is preparing to teach a course at an organization. The course has a lot of slides, but the instructor has been told that there will be no overhead projector available. Which of the following would be the BEST way to proceed?

Prior to a course an instructor remembers that learners always challenge a topic's technical accuracy. Which of the following actions should the instructor take in order to avoid this?

An instructor was unable to cover the last concept in the course, yet test results from the last day indicated that all members of the class correctly answered questions addressing this concept. In this situation, which of the following should the instructor have done?

An instructor is teaching a one week web design class. On the first, day many of the learners asks the instructor questions pertaining to the material that the instructor is not familiar with. The instructor tells them the answers will be provided the next day. The second day of the class the learners bring up more questions about the material and ask about yesterday's questions. The instructor does not have the answers and the learners lose confidence in the instructor's expertise in the subject. Which of the following BEST describes what the instructor could have done to better control this situation?

Which of the following methods encourages learners to resolve their own inquiries?

An instructor needs to assign a multi-part assignment to an online class. Which of the following deliveries would maximize student engagement?

During a training session, the trainer is assisting students with a lab. The trainer approaches a student and becomes aware that the student's hygiene is affecting other members in the group. Which of the following is the BEST course of action for the trainer to take?

The lab environment for a class only has six computers for the 12 students to use during lab. The trainer is concerned about the lack of computers but many of the students are advanced and have completed similar labs in a previous class. Which of the following is the BEST course of action the trainer should take?

Which of the following is the BEST benefit of allowing time for introductions at the beginning of class?

The BEST way for a training department to ensure continued support and budgeted dollars for its function is to:

A spirited discussion begins among the learners, centered on the lecture topic. Which of the following should the instructor do?

An instructor is conducting a three week course for a company. The learners' managers request the instructor's insight as to how the learners are progressing. The instructor needs to report to management at the end of each week. Which of the following will BEST show the progress of the learners as well as justify the instructor's opinion?

After completing a course, a trainer is reviewing the course evaluations. It is noted on several evaluations that although the trainer knew the material, the presentation was disorganized. Which of the following is the BEST option to improve the trainer's presentation?

An instructor is preparing to teach a course at an organization. The course has a lot of slides, but the instructor has been told that there will be no overhead projector available. Which of the following would be the BEST way to proceed?

An instructor is teaching a beginner topic. Most of the learners explain that they are already familiar with the course content. Which of the following should the instructor do?

An instructor is preparing for a technical class. In the past some of the course has proven confusing. The instructor wants to be able to cover all concepts so there is no confusion. Which of the following might the instructor do to BEST provide clarity for the learners?

An instructor has a learner in the class that needs to frequently check and reply to email during the course time. Which of the following is the BEST course of action for the instructor to take?

At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?

A university offers classes that meet for four hours once each week for 16 weeks. Which of the following should the instructor do to keep students motivated each week?

A trainer happens to notice throughout a session that one learner is getting assistance from another learner on all of the assignments. Which of the following would be the BEST approach to diffuse this behavior?

During a virtual class, a trainer delivers all of the relevant course material via email. The trainer receives errors from several email addresses. Which of the following would cause errors for valid email addresses?

Which of the following should a virtual trainer do during a synchronous training session if students report excessive noise?

Which of the following teaching techniques would BEST enable a reserved student to participate more in class?

Which of the following is a reason that none of the learners respond to a trainer's closed-ended question?

Mastery goal setting has better success because it leads to:

Which of the following explains why an instructor would use probing questions?

The MOST important key to setting motivational goals for the classroom is to set the goal:

During an exercise an instructor notices a learner that is avoiding eye contact and not working. Which of the following actions should the instructor take?

A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?

Which of the following is likely to be appropriate during a non-virtual class?

A trainer wants to be able to verify that the students' knowledge has increased on the course subject. Which of the following methods should a trainer use to verify the increase in knowledge?

Using every available feature of a computer-based graphic presentation is:

Which of the following is the MOST useful feedback for the curriculum in course evaluations? (Select TWO).

Which of the following methods should be used to positively motivate students in a mandatory training session?

A trainer begins every new class with a short humorous anecdote and introductions, and then immediately begins teaching the material. Which of the following should be added to the beginning of the course to set a more effective tone for the course?

An instructor is preparing to teach a class that requires a component break down demonstration. After arriving, the instructor is told by the client that this class will be taught as lecture only. Who is responsible for preventing this type of conflict in the future?

After a training class was completed, the instructor conducted several passive on the job observations of each learner who attended the class. Which of the following is the primary benefit of the observations?

During a course, the students express the need for additional training on a specific topic. Which of the following should the trainer do FIRST?

During the start of the class, three of the learners who are competent in the subject matter inform the instructor that their attendance in the class is due to job requirement. Which of the following techniques will BEST motivate these three learners to get more out of the class?

While preparing to deliver a new course, the instructor notices several areas that could be confusing. Which of the following is the BEST way for the instructor to introduce these sections to the learners?

An instructor is teaching a week long class in a highly technical subject area specific to the contracting company. On the second day, three-fourths of the class is confused. Which of the following is the MOST effective plan for the third day?

Right after a break in a classroom setting, a learner asks for a broader explanation of the last topic discussed. After a more detailed explanation, the learner states, "I'm still not seeing that." Which of the following should the instructor do to bring clarity to the topic?

Which of the following is the BEST example of a probing questioning?

The lab environment for a class only has six computers for the 12 students to use during lab. The trainer is concerned about the lack of computers but many of the students are advanced and have completed similar labs in a previous class. Which of the following is the BEST course of action the trainer should take?

While teaching, an instructor comes across an important point. Which of the following shows how an instructor could BEST communicate this to the students? (Select TWO).

Which of the following is the BEST method of assessing learner achievement? (Select TWO).

Which of the following should a trainer do if during a training session the classroom computers no longer have Internet access?

An instructor is previewing the class materials for a course. The instructor notices that a method to monitor learner progress is not included with the course materials. Which of the following should the instructor do NEXT?

During training, students work as groups with several scenarios that involve successfully troubleshooting issues. However, when the students return to work there is no change in their abilities. Which of the following BEST represents the failure in information transfer?

One way to develop constructive competition between groups is by:

After the first week of a two week training class, the instructor notices that there are four learners in Group A that are motivated and doing a great job in with the material. In Group B the entire group seems to be moving slow and not very successful with the material. Which of the following can the instructor do to continue the class?

A trainer receives unfavorable evaluations for a mandatory class held on a Saturday. Which of the following should the trainer do?

While teaching a block of content, the instructor notices several students who appear to be confused. Which of the following is the BEST way to confirm the observation?

When presenting a topic, which of the following is the BEST way to establish eye contact to ensure learner interest and participation?

The client has provided third party training materials to use during a class. The trainer notices that several outcomes for the training are not covered in the material. Which of the following should the trainer do to prepare to teach the course?

Which of the following is likely to be appropriate during a non-virtual class?

Which of the following methods will monitor the learning retention that is occurring during training?

Which of the following is a reason learners are NOT responding to questions from a trainer?

When an instructor is trying to gather information from learners about a subject, which of the following question types can be asked?

An instructor is lecturing a class shortly after lunch. Learners are starting to appear restless and are paying less attention to the instructor. Which of the following is the BEST action for the instructor to take?

Which of the following words is MOST likely used in a higher-order question?

A trainer is concerned that one of the students does not understand the material. The student performs well on labs and responds to questions during class but has not passed any of the written course evaluations. Which of the following BEST meets the needs of the student?

A fire alarm sounds at the beginning of a training course. The evacuation and inspection process takes 30 minutes. Which of the following would be the BEST solution to finishing the day?

An instructor is teaching a class that is filled with a variety of acronyms and technical jargon. Which of the following would help reinforce the definitions of the terms while using the least amount of classroom time?

Which of the following is MOST likely to motivate an at-risk student?

A contract instructor is delivering a class developed for a company. Learners have stated in the past that the material was confusing, there was not enough depth and the information was out of date. In planning for this course, which of the following might be BEST for the instructor to do to maximize the needs of the learners?

Which of the following methods of delivery allows the learner to act out aspects of the course topics?

At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?

In order to understand and answer a learner's question, an effective active listening technique would be to: (Select TWO).

When delivering terminal objective information, the instructor should include which of the following motivators? (Select TWO).

An instructor is teaching a virtual class and notices that learner interaction has begun to taper off. A break was recently taken so fatigue does not seem to be the issue, but rather a lack of understanding. Which of the following should the instructor implement to help identify where learners are getting confused"?

Which of the following is important when an instructor is leading a group discussion?

An instructor is teaching a class and is constantly getting interrupted by a learner that is familiar with the subject. The learner's interruptions are starting to affect the class's ability to learn. Which of the following would be the FIRST action that the instructor could take to resolve the issue?

The trainer assigns a lab and then wanders around the room observing the students. The trainer makes comments or helps students some of the time. Which of the following would be the BEST feedback for a student who has finishedthe lab early without difficulties?

When delivering lecture in a virtual classroom environment, an instructor should:

At the beginning of a course, an instructor suspects that a student has not grasped the information covered in a prerequisite course. Which of the following should the instructor do?

An instructor is previewing the class materials for a course. The instructor notices that a method to monitor learner progress is not included with the course materials. Which of the following should the instructor do NEXT?

Which of the following is an advantage to using the probing question type?

An instructor is a member of an organization that has recently received a great deal of unfavorable publicity about the actions of many of the organization's members at a recent convention. The instructor has just received the first instructional assignment since the publicized events took place. In this situation, which of the following must the instructor do FIRST to gain the respect of the audience?

Which of the following is the BEST indicator that a learner is disinterested?

During a training course, the instructor notices that there are errors on some of the materials issued to learners. Which of the following should the instructor do NEXT?

An instructor is delivering a course session that has a large amount of content and the allotted delivery time is short. Which of the following question types is BEST for this situation?

A student makes several mistakes while working on a computer-based lab. The trainer should:

A learner is asking a question but the instructor does not clearly understand what the learner is asking. Which of the following should the instructor do?

An instructor takes a negative stance on a course topic. Using concepts learned in the course, learners are asked to debate why the instructor's position is faulty. This strategy will:

The trainer assigns a lab and then wanders around the room observing the students. The trainer makes comments or helps students some of the time. Which of the following would be the BEST feedback for a student who has finishedthe lab early without difficulties?

A company is hosting a training event at their location. The instructor has started the training, and one of the learners indicates that a page is missing from the handout. Which of the following should the instructor do NEXT?

An instructor notices that the classroom is extremely hot and several participants report that they are having trouble concentrating on the material. Which of the following is the BEST course of action for the instructor to take?

After the first week of a two week training class, the instructor notices that there are four learners in Group A that are motivated and doing a great job in with the material. In Group B the entire group seems to be moving slow and not very successful with the material. Which of the following can the instructor do to continue the class?

While teaching a course the instructor asks a question and a learner answers the question incorrectly. Which of the following is the BEST way to respond? (Select THREE).

A student asks a relevant question about the material for which the instructor does not know the answer. Which of the following is the BEST response?

From the surveys, which of the following measurement tools will give the trainer the MOST meaningful assessment on how successful a course was to a particular audience?

When presenting a topic, which of the following is the BEST way to establish eye contact to ensure learner interest and participation?

Which of the following is an essential technique for holding a learner's attention?

A student in an online course is feeling overwhelmed by the material that is in the student's major. The student has also experienced a few life-altering events. Which of the following would be the BEST action to promote the student's success?

During the training session introduction, half of the participants indicate that they are interested in learning about topics that are not part of the course objectives. The BEST approach for the instructor is to:

Which of the following statements BEST describes 'synchronous training' when discussing Internet learning technologies?

An instructor asks a question and a learner provides an incorrect answer that has nothing to do with the question asked. Which of the following is the BEST response?

Which of the following would be the BEST solution for determining the emotions of a virtual class?

An instructor decides to divide their class into groups. In order to motivate the learners in the groups the instructor designs the groups and the activity such that thE. (Select TWO).

An instructor needs to measure the progress on a complex assignment for students in an online class. Which of the following would be the BEST tool to use to acquire this information while respecting the anonymity of each student?

Which of the following teaching techniques would BEST enable a reserved student to participate more in class?

When delivering lecture in a virtual classroom environment, an instructor should:

A contract instructor is delivering a class developed for a company. Learners have stated in the past that the material was confusing, there was not enough depth and the information was out of date. In planning for this course, which of the following might be BEST for the instructor to do to maximize the needs of the learners?

Throughout the delivery of a five day class the instructor noticed many improvements that need to be made to the course curriculum. Which of the following is the BEST course of action?

An instructor is preparing to teach a virtual class that requires students to download two large files in order to participate in class. Which of the following is the BEST way to handle the situation?

An instructor has given the class materials to complete an assignment and instructs them to start. One of the learners finishes the assignment in two minutes, but the instructor says it is incomplete. Which of the following should the instructor have done to clarify the requirements for the assignment?

An instructor is lecturing on a manufacturing approach to ordering. The instructor is attempting to explain the concept that every order to purchase a finished product has an effect on the complete process from start to finish. Which of the following is an example of the effective use of props to demonstrate this principle?

Why would it be important to rotate learners into different groups when performing group activities?

While delivering a course, the trainer notices one learner who is not grasping some of the concepts. Which of the following would BEST assess the needs of the learner?

An instructor notices a learner is not completing the practice exercise that has been assigned. Which of the following is the BEST way to elicit participation?

Which of the following represents an objective evaluation of a learner?

An instructor is almost finished completing a course and has a very dissatisfied learner. Which of the following would be the BEST course of action to help the learner?

An outside trainer was hired to train different audiences on a new human resource application. The audience was comprised of technical and non-technical users. Which of the following is the BEST delivery method for the training?

The trainer is teaching a class unexpectedly comprised of students who speak a different language than the instructor. By the first break it is obvious many of the students are having trouble understanding the instruction. Which of the following is the NEXT step for the trainer?

Which of the following would BEST identify a need for additional explanation?

Which of the following should a trainer do if during a training session the classroom computers no longer have Internet access?

A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?

An instructor has a class of learners who are required to attend. Most of the learners are not paying attention or participating. Which of the following will increase the level of learner motivation?

Which of the following is the BEST skill for an instructor to have?

An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be the BEST response to the situation?

During the start of a class an instructor uses jargon and acronyms that are familiar to most of the learners and that are part of the course content. Which of the following BEST describes what the instructor is doing?

An instructor arrives for a lab class with twelve laptops. The contact takes the instructor into a conference room that contains one large table and twelve chairs. There are no visible outlets in the room. Which of the following should the instructor do?

A trainer should solicit the MOST evaluations from the learners by:

Which of the following should an instructor be sure to include in the introduction of a beginner's class?

An instructor is delivering a computer training course. Which of the following is the BEST method for delivering the lecture that includes a presentation?

An instructor asks a question and a learner provides an incorrect answer that has nothing to do with the question asked. Which of the following is the BEST response?

An instructor has been asked by a customer to conduct a course in two weeks. The course material being used is outdated. Which of the following is the BEST course of action for the customer's request?

An instructor is aware that there is a certain block of instruction that usually causes some confusion among learners. Which of the following is the BEST course of action for the instructor to take?

A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?

An instructor needs to measure the progress on a complex assignment for students in an online class. Which of the following would be the BEST tool to use to acquire this information while respecting the anonymity of each student?

An instructor needs to assign a multi-part assignment to an online class. Which of the following deliveries would maximize student engagement?

An instructor is being observed while teaching a virtual class with learners from different parts of the country. During the presentation the instructor uses a few colloquialisms. Which of the following is the BEST action for the observer to take?

A learner is asking a question but the instructor does not clearly understand what the learner is asking. Which of the following should the instructor do?

A student asks an off-topic open-ended question. Which of the following would be the BEST response?

An instructor has become ill and cannot continue a course. A new instructor is brought in, but has received no knowledge transfer from the previous instructor. Which of the following is the BEST option to assess the learner's knowledge level quickly?

By the first break in a mandatory course, the students' non-verbal communication demonstrates a lack of connection with the subject matter. The instructor can then:

An instructor notices that the classroom is extremely hot and several participants report that they are having trouble concentrating on the material. Which of the following is the BEST course of action for the instructor to take?

While teaching a course online the instructor tells all learners to work through the material as a group. During the second day of the class the instructor recognizes that a learner is moving into the next online course unit early and then doing them incorrectly. Which of the following should the instructor do to control the pace of the learner?

The MOST significant advantage of using structured exercises in a training session is that participants:

In order to determine a learners understanding of a specific topic or procedure, which of the following demonstrates the GREATEST understanding?

A learner asks a trainer a question about a topic area that is related to the course. The trainer has no knowledge on the topic are

a. Which of the following are the BEST ways to respond to the question? (Select TWO).

An instructor is teaching a virtual class and notices that learner interaction has begun to taper off. A break was recently taken so fatigue does not seem to be the issue, but rather a lack of understanding. Which of the following should the instructor implement to help identify where learners are getting confused"?

After teaching a very long block of instruction before lunch, the instructor wants to check how well the learners have learned the material. Which of the following methods is the BEST to accomplish this goal?

At which of the following times should student pre-class surveys be completed? (Select TWO)

An instructor has a class of learners who are required to attend. Most of the learners are not paying attention or participating. Which of the following will increase the level of learner motivation?

A client has asked an instructor to modify information for a course to give the learners the knowledge needed for their company's proprietary system. The instructor discovers that the material cannot be modified due to copyright regulations. Which of the following is the BEST course of action for the instructor?

In a learner-centered environment, an instructor's role should be to present information and guidance which allows learners to:

An instructor is conducting a highly technical subject with a large media presentation. Just after getting started the bulb blew out on the overhead projector. Which of the following will BEST allow the class to continue without interruption?

An instructor is teaching a week long class in a highly technical subject area specific to the contracting company. On the second day, three-fourths of the class is confused. Which of the following is the MOST effective plan for the third day?

Which of the following are the BEST methods for assessing learners' knowledge of an objective when their work entails life-or-death decision-making skills? (Select TWO).

Why would it be important to rotate learners into different groups when performing group activities?

During a training session, the trainer becomes aware that a student in the first row of the class appears to be having difficulty viewing material displayed on the screen in the front of the classroom. Which of the following actions should the trainer perform FIRST?

A trainer is concerned that one of the students does not understand the material. The student performs well on labs and responds to questions during class but has not passed any of the written course evaluations. Which of the following BEST meets the needs of the student?

An instructor is instructing a virtual class and a computer virus has reduced bandwidth making video and audio impossible at several locations. Which of the following is the MOST appropriate action for the instructor to take?

An instructor is leading a class that has multiple purposes in the industry. The learners come from different disciplines and technical backgrounds. Which of the following will BEST assist the instructor in conducting a successfulcourse?

The MOST significant advantage of using structured exercises in a training session is that participants:

Right after a break in a classroom setting, a learner asks for a broader explanation of the last topic discussed. After a more detailed explanation, the learner states, "I'm still not seeing that." Which of the following should the instructor do to bring clarity to the topic?

A trainer should solicit the MOST evaluations from the learners by:

At which of the following times should student pre-class surveys be completed? (Select TWO)

A learner finds that the procedures taught in a course fit perfectly into the needs of the business. When returning to work the student finds that their workload yields insufficient time to perform the procedures. Which of the following BEST represents the failure in information transfer?

The BEST way to get learners to contribute to a discussion is to: