In a multi-machine ArcGIS Server site, the following is observed:
Random services missing on one server but reappear later
Intermittent service failures
Warnings and severe errors like:
Failed to write heartbeat
Error synchronizing with config store
Failed to return all folder configurations
Failed to return all services configurations in folder
What should the administrator review?
Answer : B
These errors point to problems accessing the configuration store, which is commonly stored on a shared file location across ArcGIS Server machines. Intermittent access, latency, or I/O issues with the shared drive can cause synchronization failures and service visibility problems.
From Esri documentation:
''If ArcGIS Server cannot reliably access the configuration store, errors such as heartbeat failure, sync issues, and missing service configurations may occur. Always ensure the shared file location is on a reliable, supported file system with proper permissions and stability.''
Option A (VM resources) might impact general performance but not sync reliability.
Option C (patches) is important but doesn't fix shared drive instability.
Option D is not relevant in this context.
ArcGIS Server -- High Availability Configuration Store Troubleshooting
A GIS analyst creates a layer in ArcGIS Pro that must be published to the ArcGIS Enterprise portal as a web service that supports editing. The analyst does not have a connection to the ArcGIS Server where the service must be published.
What action should the analyst perform?
Answer : C
Users are reporting service timeouts and performance issues. The administrator notices that only the minimum number of instances are running during performance spikes. They want to monitor usage trends before adjusting instance settings.
Which action should the administrator perform?
Answer : C
To monitor usage patterns, including the number of requests and instances in use, ArcGIS Server provides statistics reports in Server Manager. These reports show peak and average service usage, helping administrators decide how to scale service instance counts.
From ArcGIS Server documentation:
''Use the ArcGIS Server Manager statistics reporting tool to monitor service usage trends over time. This data helps inform adjustments to instance counts.''
Option A gives only raw system metrics, not service-specific insights.
Option B (Debug logs) causes overhead and isn't appropriate for monitoring trends.
ArcGIS Server -- Monitoring and Reporting Service Usage Statistics
A GIS administrator is installing Portal for ArcGIS and ArcGIS Server on separate machines. They need services to run continuously and comply with enterprise password policies.
Which account should be used to deploy the software?
Answer : B
For multi-machine deployments, a Group Managed Service Account (gMSA) is the best option. It supports running services across multiple servers without requiring manual password updates, making it ideal for high-availability and enterprise security compliance.
From Esri's deployment guidance:
''Use a group managed service account (gMSA) when installing ArcGIS Enterprise on multiple machines. gMSAs allow centralized password management and seamless cross-machine authentication.''
Option A could lead to password expiration issues.
Option C lacks centralized management and complicates maintenance.
ArcGIS Enterprise -- Multi-Machine Installations and Secure Service Account Practices
An organization has an ArcGIS Enterprise deployment but does not have access to ArcGIS Online. The GIS administrator wants to create a web page that is easy to navigate by non-GIS users but allows these users to interact with, download, and create apps from data.
Which option should the GIS administrator use?
Answer : B
ArcGIS Enterprise Sites is a capability within ArcGIS Enterprise that enables organizations to create tailored web pages for sharing data and content. These sites are designed to be user-friendly for non-GIS users, allowing them to interact with, download, and create applications from the organization's data. Since the organization does not have access to ArcGIS Online, ArcGIS Enterprise Sites provides the necessary functionality within their existing deployment.
ArcGIS Hub (Option A) is a separate product that requires ArcGIS Online. ArcGIS Experience Builder (Option C) is a tool for creating web applications but does not provide the comprehensive site-building capabilities needed for this scenario.
Reference Source: ArcGIS Enterprise documentation on Sites
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An organization's portal license file provides for 30 Editor user type and 15 GIS Professional user type licenses. After performing a needs assessment, the GIS administrator discovers that the organization requires 10 Viewer, 40 Editor, and 20 GIS Professional user type licenses.
When downloading a new license file, how many of each user type license should the administrator specify?
Answer : C
When downloading a new license file from My Esri to accommodate the organization's user needs, administrators should request the exact quantities identified in the internal needs assessment:
10 Viewer
40 Editor
20 GIS Professional
These quantities will be used to generate the new license file, which reflects the actual number of entitlements needed. Esri licensing is flexible in this regard, and the administrator can request different counts per type within their entitlements.
From the ArcGIS Enterprise Licensing documentation:
''When generating a new license file for your deployment, you can specify the number of each user type and role needed. The license file will reflect these values, and must match the needs of your organization.''
Option A provides insufficient licenses.
Option B omits the necessary Viewer licenses.
Option D reflects original entitlements, not the updated requirement.
ArcGIS Enterprise Administration -- User Types and Licensing Model
A GIS administrator must determine which type of service to use when publishing a new basemap for the organization. The basemap must meet several requirements:
Support offline workflows
Use as little storage space as possible
High-resolution display
Easily incorporate data updates periodically made to a feature service
Which service type should be used?
Answer : C