Exin MOFF.EN MOP Exam Questions Instant Access

Question 1

Of which Service Management Function (SMF) is monitoring the application of security measures a key element?

AIncident Management

BSecurity Administration

CSecurity Management

DService Monitoring and Control

Answer : C

Question 2

Which Service Management Function (SMF) or Operations Management Review (OMR) needs to ensure that the key operational knowledge remains current and accessible to all members of the operations staff?

AWorkforce Management

BOperations Review

CService Level Agreement (SLA)

DRelease Management

Answer : B

Question 3

Which of the following is a key element of both Capacity Management and Network Administration?

AApplication Sizing

BFault Management

CNetwork Security

DPerformance Management

Answer : D

Question 4

Of which Service Management Function (SMF) is quality assurance a key element?

AInfrastructure Engineering

BRelease Management

CService Desk

DService Level Management

Answer : A

Question 5

What fundamental principle of the Changing Quadrant is recognized as a key, sustainable business advantage?

AThe ability to quickly change and adapt the operations environment

BThe ability to quickly implement new technologies

CThe need for a customer oriented change approach

DThe Operations Management Review

Answer : A

Question 6

What can be viewed in the Risks by Services List?

AA small number of major risks.

BAll the risks that have been identified.

CFor which risks the probability might be considerably reduced.

DWhere the consequences of a risk affect a specific business function.

Answer : D

Question 7

Which of the following is one of the principles that the MOF Process Model addresses to assist the support and delivery of services?

ACost management

BPortfolio management

CStrong teams

DStructured architecture

Answer : D

Exin Microsoft Operation Framework Foundation MOFF.EN MOP Exam Questions