Exin SIAMF Exam Questions Instant Access - No Installation Required

Question 1

Which set of common process considerations includes understanding how compliance and assurance will be managed?

Acomplexity

Bdata and information

Cownership of the end-to-end process

Dtoolset

Answer : B

Question 2

What is an example of an end-to-end service measurement?

Aaverage availability of an application

Baverage call pickup time at the service desk (in seconds)

Cpercentage of service downtime related to failed changes

Dpercentage of SLA targets met by one of the external service providers

Answer : C

Question 3

Which practice provides a way to structure data and information from service measurement, to support the practice for enabling and reporting on end-to-end services?

Aapply agile thinking

Bcreate a reporting framework

Cuse qualitative and quantitative measures

Answer : B

Question 4

What is the challenge of a legacy contract not being fit for purpose?

Aaligning contractual requirements with the new SIAM model

Bbalancing the level of control against expected benefits

Cthe customer does not get what they expect

Dunderstanding the expected benefits and costs

Answer : A

Question 5

Which process records and manages service issues that are interrupting the availability of a service?

Achange management

Bincident management

Cproblem management

Drequest fulfillment

Answer : B

Question 6

Which processes are strongly related to event management?

Abusiness relationship management, change and release management, and incident management

Bmonitoring and measuring, incident management, and availability management

Cportfolio management, business relationship management, and problem management

Dproblem management, change and release management, and monitoring and measuring

Answer : B

Question 7

Which process ensures that service performance meets agreed requirements?

Achange management

Bincident management

Cproject management

Dservice level management

Answer : D

Exin BCS Service Integration and Management SIAMF Exam Questions