Exin SIAMF Exam Questions Instant Access - No Installation Required

Question 1

What is a practice associated with creating a tooling strategy?

Aease of adding and removing business requirements

Bease of adding and removing data dictionaries

Cease of adding and removing service providers

Dease of adding and removing SLA's

Answer : C

Question 2

What is a characteristic of the layers in a SIAM ecosystem?

AThe service integrator is independent from the retained capabilities, even if it is internally sourced.

BThe service integrator layer cannot be provided by the customer organization.

CThe service providers cannot be part of the customer organization.

DThe service provider layer is where end-to-end service governance, assurance and coordination is performed.

Answer : A

Question 3

Which process manages escalations regarding the performance of a service provider?

Abusiness relationship management

Bincident management

Cservice level management

Dsupplier management

Answer : D

Question 4

What driver is related to service satisfaction?

Aa corporate governance requirement, for instance a new act

Bprevention of duplication of resources and activities across multiple service providers

Cthe reduction of Shadow IT

Dthe pace with which changes are made to meet business requirements

Answer : D

Question 5

During what stage of the SIAM roadmap should the customer organization first consider how it will balance the level of control it wants to have or delegate to the service integrator?

ADiscovery and Strategy

BImplement

CPlan and Build

DRun and Improve

Answer : A

Question 6

What is an objective of the Discovery and Strategy stage of the SIAM roadmap?

Acomplete the design of the SIAM model

Bestablish the SIAM transition project

Cput in place and in use the new SIAM model

Dobtain full approval of the SIAM model

Answer : B

Question 7

What is the challenge of a legacy contract not being fit for purpose?

Aaligning contractual requirements with the new SIAM model

Bbalancing the level of control against expected benefits

Cthe customer does not get what they expect

Dunderstanding the expected benefits and costs

Answer : A

Exin BCS Service Integration and Management SIAMF Exam Questions