Exin SIAMF Exam Questions Instant Access - No Installation Required

Question 1

What is the focus of the customer organization layer?

Adelivery

Bintegration

Coperation

Dstrategy

Answer : D

Question 2

What is an example of an end-to-end service measurement?

Aaverage availability of an application

Baverage call pickup time at the service desk (in seconds)

Cpercentage of service downtime related to failed changes

Dpercentage of SLA targets met by one of the external service providers

Answer : C

Question 3

What is an activity of the Run and Improve stage of the SIAM roadmap?

Aapprove the full business case

Bintroduce service providers

Coperate governance structures

Dunderstand the marketplace

Answer : C

Question 4

What can an organization use to address the challenge of measuring the success of SIAM?

Aa governance model

Ba performance management and reporting framework

Ca process model

Dstructural elements

Answer : B

Question 5

What is an objective of the Discovery and Strategy stage of the SIAM roadmap?

Aappoint the service integrator and provider

Bestablish a governance framework

Cmanage day to day service delivery

Dmanage processes, teams, and tools

Answer : B

Question 6

What is a mitigation for the risk of ineffective data segregation?

Adesigning and implementing end-to-end security management

Bdocumenting the expected benefits

Cimplementing clear policies for data, tooling and processes

Dregularly reviewing reports to confirm they are still fit for purpose

Answer : A

Question 7

In the SIAM structure that uses a lead supplier as the service integrator, who has the contractual relationship with the external service providers?

Acustomer organization

Blead supplier

Cprime vendor

Dservice integrator

Answer : A

Exin BCS Service Integration and Management SIAMF Exam Questions