Exin VeriSM Essentials VERISME Exam Practice Test

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Total 40 questions
Question 1

What is the name of the professional that should have both breadth and depth of knowledge?



Answer : D


Question 2

What is one of the five components that should be considered in communication?



Answer : A


Question 3

Emotional intelligence defines two main competencies: personal and social.

Which two skills belong to the social competence?



Answer : C


Question 4

Successful expectation management depends on developing a clear vision of what is expected.

How can this clarity be achieved?



Answer : C


Question 5

What is the main reason VeriSM re-defines traditional service management?



Answer : D


Question 6

What is a key benefit of cloud?



Answer : D


Question 7

An organization wants to break out of fire-fighting mode and move to the proactive mode.

On which element(s) of the VeriSM model should the focus be first?



Answer : A


Page:    1 / 14   
Total 40 questions