GAQM CITM-001 Certified Information Technology Manager Exam CITM Exam Practice Test

Answer : C

Lower level management, also known as supervisory or operational management, is the lowest tier of the managerial hierarchy. It consists of managers who oversee the work of employees and report to middle level managers. Lower level managers can make use of the managerial hierarchy to obtain approvals or additional guidance from their superiors when they face problems or challenges that are beyond their authority or expertise. The managerial hierarchy also helps lower level managers to communicate and coordinate with other managers and departments within the organization.Reference:3, CITM Study Guide, Chapter 2: Organizational Structure and Design, Section 2.1: Types of Organizational Structures, Page 18.

Answer : C

An international strategy is much like the multinational strategy as there are autonomous local subsidiaries that operate independently from the headquarters. However, unlike the multidomestic strategy, the international strategy does not involve extensive customization of products and services to local markets. Instead, the international strategy relies on offering a standardized product worldwide with little or no change. The international strategy is suitable for firms that face low pressure for global integration and low pressure for local responsiveness. Examples of firms pursuing an international strategy are Harley Davidson, Starbucks, and Rolex.Reference:International Business Strategy EXPLAINED with EXAMPLES | B2U,9.4 Types of International Strategies -- Strategic Management

Answer : A

A transitional strategy is helpful in seeking global efficiency while retaining local responsiveness because it combines the benefits of both standardization and adaptation. A transitional strategy aims to achieve high levels of global integration and local responsiveness by leveraging the interdependence and learning among different units of the organization.A transitional strategy requires a complex and flexible organizational structure, a strong global culture, and effective coordination and communication mechanisms12.Reference:1: CITM Study Guide, Chapter 4: Global IT Strategy2: Balancing Global Synergies and Local Responsiveness | SpringerLink

Answer : A, B, C

Globalization is the process of increasing economic, political, and cultural integration and interdependence across the world. Some of the impacts of globalization are:

Rationalized manufacturing: Globalization enables firms to produce goods and services in different locations according to their comparative advantages, such as lower costs, higher quality, or better access to markets. This leads to more efficient and competitive production, as well as increased specialization and trade.

Managing risk across currencies: Globalization exposes firms and individuals to fluctuations in exchange rates, which affect the value of their assets, liabilities, and incomes. To manage this risk, they may use various financial instruments, such as hedging, derivatives, or currency swaps, to reduce their exposure or benefit from favorable movements.

Worldwide purchase: Globalization expands the range and availability of goods and services that consumers can purchase from different countries and regions. This increases consumer choice, lowers prices, and improves quality and variety. It also creates opportunities for cross-cultural learning and exchange.

https://www.nationalgeographic.org/article/effects-economic-globalization/

https://byjus.com/commerce/globalisation/ https://byjus.com/commerce/globalisation/

Answer : A

Whatsup is an application software that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. Whatsup is a cross-platform instant messaging subscription because it works on different operating systems such as Android, iOS, Windows Phone, and KaiOS, and it requires users to pay a yearly fee after the first year of use. Whatsup uses the user's phone number as the primary identifier and encrypts all communication end-to-end.Reference:Whatsup - Wikipedia,Whatsup FAQ - About Whatsup,Whatsup FAQ - How to verify your number,Whatsup FAQ - How to access your messages and media.

Answer : B

According to the Certified IT Manager (CITM) course outline, there are nine stages in a systems design life-cycle. They are: 1. Initiation, 2. Concept Development, 3. Planning, 4. Requirements Analysis, 5. Design, 6. Development, 7. Integration and Test, 8. Implementation, and 9. Operations and Maintenance. Each stage has its own objectives, deliverables, and activities that ensure a systematic and effective approach to system development.Reference:CITM Course Outline,System Development Life Cycle - GeeksforGeeks,Systems development life cycle - Wikipedia

Answer : A

In a multi-user design, one group usually develops the systems for use by another group. This is because different groups of users may have different needs, preferences, and expectations for the system. For example, a system that is designed for the accounting department may not be suitable for the marketing department, or a system that is designed for the managers may not be user-friendly for the employees. Therefore, a multi-user design involves identifying the target users, analyzing their requirements, designing the system accordingly, and testing the system with the users. A multi-user design also requires coordination and communication among the developers and the users, as well as among different user groups, to ensure that the system meets the needs and expectations of all stakeholders.Reference:Multi-User Operating System - GeeksforGeeks;Multiple Group Design: Definition & Examples - Study.com;Chapter 10: Information Systems Development