An important factor in a viable Control Plan is to determine who, when and to what level various personnel must be _________ to maintain the improvements made to a process.
Answer : C
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
Answer : B
With a Fishbone Diagram we use the legs to define each source of a potential defect and along the legs we enter each potential means by which a defect could be introduced into our process.
Answer : A
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
Answer : D
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.
Answer : B
Upon completion of a project a Belt must complete the ____________________ then transfer responsibility for this to the Process Owner.
Answer : D
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
Answer : B