The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
Answer : B
As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for Reasonable, Understandable, _____________, Believable and Achievable.
Answer : D
The following Business Case is constructed properly.
''During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.''
Answer : A
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.
Answer : B
To minimize waste through the application of Lean Principles we do which of the following?
Answer : B
When a process has proven itself to function at a Six Sigma level this means there are less than ________ defects per million opportunities.
Answer : C
Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?
Answer : A