GAQM CTL-001 CTL Exam Practice Test Instant Access

Question 1

True or False: Our body language unintentionally reveals how we feel about a person or situation

ATrue

BFalse

Answer : A

Question 2

Which of the following statements is true about good supervisors?

AThey avoid acting superior

BThey avoid making boastful statements

CThey never accuse until they know the facts

DAll of the above

Answer : D

Question 3

Which of the following is the first stage of the commitment curve?

AInformed optimism

BInformed pessimism

CUninformed optimism

DUninformed Pessimism

Answer : C

Question 4

Which of the following is the last step in the (employee development) coaching model?

AAsking where the employee thinks they are and where they want to be

BAsking the employee's opinion

CAsking the employee what steps they will take to get where they want to be

DGiving feedback to the employee and asking how they might improve their process

Answer : D

Question 5

Which messages can sometimes imply criticism towards another person?

A'I' messages

B'You' messages

C'We' messages

DNone of the above

Answer : B

Question 6

Which of these words means "the combined effort is greater than its parts?"

ASynergy

BInteractivity

CInterdependence

DStability

Answer : A

Question 7

Why might a team fail?

AInternal competition

BNo external support

CPoor communication

DAny of these reasons

Answer : D

GAQM CTL-001 Certified Team Leader Exam CTL Exam Practice Test