GAQM CTL-001 CTL Exam Questions Instant Access

Question 1

Which of DeBono's Thinking Hats represents facts, figures, and information?

AYellow Hat

BWhite Hat

CGreen Hat

DBlue Hat

Answer : B

Question 2

The Task Force Team Model is one that:

AHas a designated leader but includes sharing of responsibility

BManages itself because no one person has authority

CComes together for a specific time to work on a specific task

Dto identify the sequence of events involved in the failure

Answer : C

Question 3

True or False: A consensus is a unanimous vote that represents everyone's priorities.

ATrue

BFalse

Answer : B

Question 4

True or False: Our body language unintentionally reveals how we feel about a person or situation

ATrue

BFalse

Answer : A

Question 5

Which of the following is not a tool for better listening?

AVerbal cues (such as leaning forward or nodding)

BMaking eye contact appropriately

CHelping the other person complete their idea

DAsking questions to clarify your understanding

Answer : C

Question 6

Which of the following is an example of a verbal cue?

ALeaning forward, making eye contact, nodding our head

BShort statements like 'OK,' 'Go on,' or 'Uh-huh'

CParaphrasing or clarifying what the other person has said

DThese are all examples of verbal cues
(Correct): B

Answer : B

Question 7

True or False: Phrases like "uh-huh," "OK," yes," or "Go on" are invitations for someone else keep talking.

ATrue

BFalse

Answer : A

GAQM Certified Team Leader Exam CTL-001 CTL Exam Questions