Genesys GCP-GC-IMP Exam Questions Instant Access

Question 1

What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?

ASupervisor

Badmin

Cemployee

DUser

Answer : B

Question 2

Where can you find people in your organization and add external contacts to the organization?

ADocuments

BActivity

CDirectory

DLocation

Answer : C

Question 3

Which statement is true regarding chat rooms in Genesys Cloud?

ANotifications can be turned off per room.

BThere is a maximum of 50 users to a room.

CYou must have the room_user permission to use rooms.

DAdministrators assign people to rooms.

Answer : A

Question 4

What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

AReset the user's password.

BRename the user account.

CSet the user to Inactive for 30 days, then delete the user account.

DCreate a role for former users and add the user to that role.

Answer : C

Question 5

How do you represent your organization when you contact the Genesys Cloud support team?

AOrganization ID

BCompany Name

CAgent Name

DID

Answer : A

Question 6

Which button would you click to mute yourself when on a call?

AMicrophone

BVertical bars

CDialpad

DDrop-down arrow

EPhone with down arrow

Answer : A

Question 7

Which feature is used to share a document of size 1 GB size through chat?

AAttach Button

BWorkspace sharable link

CDrag and Drop

DAdd web links

Answer : B

Genesys Cloud Certified Professional - Implementation GCP-GC-IMP Exam Questions