Genesys GCP-GC-IMP Exam Questions Instant Access

Question 1

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

AGateway

BSIP

COutbound Proxy

DWebRTC

Answer : B, D

Question 2

Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

AAvailability

BSIP Access Control

COutbound

DCalling

Answer : B

Question 3

You can add more than one outbound route to the contact center.

ATrue

BFalse

Answer : A

Question 4

To assign extensions to users, you must first

ACreate a pool of extensions.

BBuy the extension number from the carrier.

CAdd the extension to the dial plan.

DAssign the extension to the user's phone.

Answer : A

Question 5

What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

AManaged IP Phones

BIP Phone Templates

CBase Settings

DDefault Station configuration

Answer : C

Question 6

Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

AGenesys Cloud 1

BGenesys Cloud 2

CGenesys Cloud 3

DGenesys Cloud 4

Answer : C

Question 7

Where do you configure the Auto Invite setting to send email invites automatically when users are added?

AAdmin > Account Settings > Organization Settings

BAdmin > Account Settings > Organization

CAdmin > Account Settings > Organization Settings > Settings

Answer : C

Genesys Cloud Certified Professional - Implementation GCP-GC-IMP Exam Questions