Genesys GCP-GC-IMP Exam Questions Instant Access

Question 1

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

AExternal trunk

BNetwork interface trunk

CWebRTC phone trunk

DSIP phone trunk

Answer : A

Question 2

Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

APublic Interface Services

BCore Services

CCommunication Services

DApplication Services

Answer : B

Question 3

You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

AResend the invite.

BAdd John to Genesys Cloud again so that a new invitation will be generated.

CSubmit a ticket to Genesys Cloud support.

DReset John's password and let him know the password to log in with.

ETell John to be patient and wait for the email to arrive.

Answer : A, B

Question 4

Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

ASearches performed in the Genesys Cloud suite use information in the profile to return appropriate results.

BThe education information can be verified against the human resources database.

CThe profile information can be used to keep LinkedIn information updated.

DWhen employees have free time, they can review biographies of their peers.

Answer : A

Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information.

Question 5

You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

AActivity

BChat Icon

CDocuments

DAdmin

Answer : C

Question 6

Which architectural approach is used to develop a single application as a suite of small services?

AMonolithic Architecture

BMicroservices Architecture

CGenesys Cloud Salesforce Architecture

DSingle Core Architecture

Answer : B

Question 7

How many categories of routing are there in a Call Route under the Call Routing page?

Answer : D

Genesys Cloud Certified Professional - Implementation GCP-GC-IMP Exam Questions