Genesys Cloud Certified Professional - Implementation Exam Practice Test

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Total 50 questions

Question 1

What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

Answer : B, E

Question 2

You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

Answer : A, B

Question 3

How many types of Genesys Cloud Contact Center Licenses are available?

Answer : C

Question 4

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

Answer : D

Question 5

When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

Answer : A

Question 6

What is the maximum file size that a user can upload into Genesys Cloud Documents?

Answer : C

Question 7

You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Answer : A

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Total 50 questions