Genesys Cloud Certified Professional - Reporting and Analytics Exam Practice Test

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Total 35 questions
Question 1

Which of the following are available report file formats for export? (Choose three.)



Answer : A, B, F


Question 2

Which definition matches the performance and activity views for Queues?



Answer : E


Question 3

Which definition matches the performance view for Dashboard?



Answer : B


Question 4

How many days does the report exist after you run it?



Answer : A


Question 5

Your customizations in the interaction view remain in effect even if you leave and return to the view.



Answer : A


Question 6

After the report gets deleted, you can download it from the archived list.



Answer : B


Question 7

Which report calculates a Monthly Service Level?



Answer : C


Page:    1 / 14   
Total 35 questions