Genesys GCX-ARC Genesys Cloud CX: Architect Certification Exam Practice Test

Select the types of scheduling available in Genesys Cloud. (Choose two.)

Where can you view agent evaluation scores, evaluation activity, and calibration activity in real time?

Select the percentage that indicates a High level in the flow size.

Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing? (Choose three.)

Which speech recognition feature is enabled by default for new Inbound call flows?

When you delete a flow, it removes only the current version of the flow.