Genesys GCX-GCD Exam Practice Test Instant Access

Question 1

In Code Authorization grant OAuth flow, a code is exchanged for a token.

ATrue

BFalse

Answer : A

Question 2

If a WebSocket gets closed due to any issue, the events sent by Genesys Cloud CX are automatically queued and sent once the WebSocket is open again.

ATrue

BFalse

Answer : B

Question 3

When you reply to an email message, you can attach a file to send with the email reply.

What is the maximum message size, including attachments? How can you work around this limitation?

A40MB per message (after base64 encoding) with no workaround

B40MB per message (after base64 encoding) You can work around this limitation by including links to large documents stored in Content Management.

C20MB per message (after base64 encoding) You can work around this limitation by including links to any third-party cloud storage service.

D20MB per message (after base64 encoding) You can work around this limitation by splitting the files and sending several email interactions.

E5MB per message (after base64 encoding) with no workaround.

Answer : B

Question 4

Real-time user applications doing batch processing will likely tolerate delays and can choose to retry over several minutes.

ATrue

BFalse

Answer : B

Question 5

What type of trunk would you configure to connect to AudioCodes phones?

AWebRTC phone trunk

BPhone trunk

CExternal trunk

DNetwork interface trunk

Answer : C

Question 6

Your contact center wants to track the outcome of calls and chats.

What can be configured within Genesys Cloud CX to provide this functionality?

AAccount Codes

BWrap-up Codes

CResolution Codes

DStatus

Answer : B

Question 7

A number plan determines how many and which digits are necessary for call routing.\

ATrue

BFalse

Answer : A

Genesys GCX-GCD Genesys Cloud CX: Developer Certification Exam Practice Test