Genesys Cloud CX: Developer Certification GCX-GCD Exam Questions

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Total 76 questions
Question 1

Which dialing mode dials multiple contacts once an agent becomes available?



Answer : B


Question 2

A. Gateway



Answer : B, D


Question 3

How do you represent your organization when you contact the Genesys Cloud CX support team?



Answer : A


Question 4

Which of the following applies to the Notifications API?



Answer : A


Question 5

In Genesys Cloud CX, the term conversation is defined as an interaction between multiple participants over at least one media channel such as chat, phone, or email.

Each conversation contains the end-to-end data for all interactions between the participants.



Answer : A


Question 6

You can compare API version changes using the versioning page.



Answer : A


Question 7

By default, Line Recording is disabled.



Answer : A


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Total 76 questions