Genesys GE0-806 Exam Questions Instant Access

Question 1

Complete the sentence:

Task Sequence is configured on_____________________________.

AAn Activity

BA Contract

CA Shift

DA Rotating Pattern

Answer : C

http://docs.genesys.com/Documentation/WM/8.1.3/Admin/TaskSeqs

Question 2

Defer to the figure shown: A Supervisor has access rights assigned as shown in the image, at the same levels across all sites Can she adjust security assignments for other Supervisors?

AYes

BNo

COnly for the same site

DCannot tell from image, ability depends on her security role

Answer : C

Question 3

Which are possible methods of WFM Server load balancing?

Choose 2 answers

AProcessor balancing

BMemory balancing

CHost balancing

DThird-party load-balancer

Answer : B, D

Question 4

Which of the following automatically synchronizes configuration data, collects historical data, and provides real-time agent-adherence information to users of WFM web for Supervisors?

AWFM Server

BWFM Data Aggregator

CWFM Builder .

DWFM Synchroserver

Answer : B

Question 5

Which statement is correct?

AA site in WFM always corresponds to a Switch in Genesys Administrator.

BA site is always apart of Business Unit.

Answer : A

Question 6

Refer to the image shown: When opening the WFM Schedule Intra-Day view it looks like the image, what conclusion can you draw from this?

AThere is a problem with coverage before 7AM and 6PM

BThere is a 'dip' in coverage at 2PM - 3PM

CCoverage is sufficient

DThere is no Master Forecast for that day

Answer : C

Question 7

Which of the following interfaces can be localized without any programming knowledge? Choose 2 answers

AWFM Database Utility

BWFM Configuration Utility

CWFM Web for Agents

DWFM Web for Supervisors

Answer : B, D

Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) GE0-806 Exam Questions