Genesys GE0-806 Exam Questions Instant Access

Question 1

In which Genesys application is WFM scheduling performed?

AGenesys Administrator

BWFM Configuration Utility

CWFM Supervisor web

DIRD

Answer : B

Question 2

Is there a limit on the number of Activities configurable in Genesys WFM for a site?

AYes, up Co 10 Activities

BYes, up to 100 Activities

CYes, up to 500 Activities

DNo, there is no limit

Answer : D

Question 3

Using which application can you backup the WFM Database?

AGenesys Administrator

BWFM Database Utility

CWFM Backup Utility

DWFM Configuration Utility

EWFM Web

Answer : E

http://docs.genesys.com/Documentation/WM/latest/Admin/PrepWFM

Question 4

Where would you configure Time-Off Types in WFM 8.1?

AWFM Configuration Utility

BWFM Web for Supervisors

CWFM Web for Agents

DWFM Daemon

Answer : A

http://docs.genesys.com/Documentation/WM/8.1.2/Admin/TimeOff

Question 5

Which two actions can you perform using the WFM Configuration Utility?

Choose 2 answers

AModify schedule

BCreate a Report

CCreate a shift

DChange access rights to scheduling module

Answer : A, C

Question 6

Which are possible methods of WFM Server load balancing?

Choose 2 answers

AProcessor balancing

BMemory balancing

CHost balancing

DThird-party load-balancer

Answer : B, D

Question 7

In order to successfully create and process a schedule which of the following applications are required to run?

Choose 2 answers

AWFM Configuration Utility

BWFM for Supervisors

CWFM Daemon

DWFM Builder

EUniversal Routing Server

Answer : A, D

Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) GE0-806 Exam Questions